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The Currency Club: Travel Money reviews

4.78
Based on 847 reviews, last reviewed 18th Oct 2024
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
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Latest highest rating:

5

Best exchange company out there Always use the currency club best ex rate and perfect delivery allways Reviewed on: 14th December 2023
Cooperman's avatar
Cooperman

Latest lowest rating:

1

Extremely Disappointing Experience - Lost My Money This was my first time ordering from The Currency Club, and it has been a complete disaster. Despite the tracking information clearly showing that my ... Read more Reviewed on: 18th October 2024
Neil H's avatar
Neil H

About this product

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The Currency Club Travel Money reviews (847)

First experience was swift, professional and easy.

5
I hadn't heard of the company before but was reassured by feedback and ratings that it was the one for me. In less than 24 hours it arrived. I was so surprised and impressed. Easy, professional and gets the job done swiftly. Can't ask for more than that. Reviewed on: 21st December 2019

Lack of support

1
I have used them before without problems. This time I got a good rate. I booked at the weekend and they the earliest date was Wednesday, three days later. The money did not arrive on the Wednesday. I tried to contact them and they did not reply. I tracked it to a Royal Mail sorting office, but could not get a reply from them. I tried to contact the currency team again and no reply. I tried to contact both the currency team and the post office the next day, no reply. Eventually my money was delivered at one o’clock the day after I had expected it. I should not have to endure stress like this ! I have still not heard from them the currency club. So the moral here is that , it takes a long time for the money to arrive and if there is a problem, there are not there to support or assist you locate it or resolve the problem. I would not use them again. Reviewed on: 21st December 2019

Good Rate, shame about the delivery

1
Ordered Euros specifying a delivery date, but somewhere along the line currency was sent to the wrong distribution centre. Had to take time off to sign for currency following day. Not impressed, suggest you use a different postal courier in the future. Reviewed on: 20th December 2019

A market beating exchange rate delivered to my door

5
First Class service and guaranteeing a great exchange rate for my hard earned cash! Reviewed on: 20th December 2019

Excellent Service

5
I've been using the Currency Club now for several years and I find them very expert and reliable. The exchange rates quoted are one of the very best in the market. I really like that you can pick your delivery date and it's very admirable that they continually keep customers updated. Will be using again when I next need to purchase foreign currency. Reviewed on: 19th December 2019

Easy peasy lemon squeeze!

5
Best rates, best service, what more do you want?! Reviewed on: 19th December 2019

The only company to use for currency.

5
Brilliant service with really quick delivery. Superb exchange rate and better than high street. Have used be&ore and definitely will do again. Highly recommend them. Reviewed on: 19th December 2019

New member

5
Always used Fair FX Until now but rate's are better at the currency club. Reviewed on: 19th December 2019

Best Rates

5
Always get a good exchange rate and reliable delivery Reviewed on: 19th December 2019

Fast reliable service.

5
Placed my order on Friday and order was delivered Saturday. Notified at every stage of the process so knew exactly what stage my order was at. Order with confidence. Reviewed on: 18th December 2019

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