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Tide Reviews

Ratings based on 25 reviews Last review 20 hours ago
4.29 / 5Great overall rating

Founded in 2016, Tide believes that "High street banks don’t care about small businesses." So they've launched a prepaid card offering as a business bank account which caters specifically to SMEs. So if you're a small business owner looking for Tide r...

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Founded in 2016, Tide believes that "High street banks don’t care about small businesses." So they've launched a prepaid card offering as a business bank account which caters specifically to SMEs. So if you're a small business owner looking for Tide reviews, see what others like you have said on Smart Money People, the UK's #1 financial services review site.

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Your Tide Reviews (25)

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15th January 2019

A Succesful Bold Step

The service I have received so far is contrary to what I read online.I was hesitant as a result of the reviews I had read about Tide’s services which highlighted delays in transfer of funds from a Tide account to other banks but I have enjoyed very p...

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The service I have received so far is contrary to what I read online.I was hesitant as a result of the reviews I had read about Tide’s services which highlighted delays in transfer of funds from a Tide account to other banks but I have enjoyed very prompt transfers between my Tide account and the transfers to other bank accounts, not only that, I love the fact that I could generate my client’s invoices myself!
Lastly , I like the fact that my name is at the back of the card not on the front. It gives a bit more privacy!!
Thank you Tide Team!!

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13th January 2019

Business banking as it should be

From setting up the account to managing it the whole process is for me how modern business banking should be. I have held business accounts with the big high street names where setting up an account took weeks and at least one visit to a branch. With...

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From setting up the account to managing it the whole process is for me how modern business banking should be. I have held business accounts with the big high street names where setting up an account took weeks and at least one visit to a branch. With Tide it takes less than 5 minutes from the comfort of my own home or even while walking by the Thames! I have absolute 100% confidence in them and their platform. As a founder member there were elements that were missing for sure - standing orders, full integration with my accounting software and IBAN accounts were some. But all of these things have been introduced and it's fantastic seeing them respond to their customer feedback while always keeping a no nonsense approach to dealing with their customers. My TIDE experience has inspired me to set up a personal online bank account. The 'big' banks need to up their games otherwise this won't just be the future it will be the norm. Well done TIDE.

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12th January 2019

Excellent business bank with excellent customer service

After 25 months of free banking I moved my business account from Yorkshire Bank to Tide because their offer of charges for a small self employed business. Yorkshire Bank were not interested in keeping a well run business account but were keen to now...

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After 25 months of free banking I moved my business account from Yorkshire Bank to Tide because their offer of charges for a small self employed business. Yorkshire Bank were not interested in keeping a well run business account but were keen to now charge so the opening process with Tide was efficient and easy. I should have moved years ago !! I am really enjoying simple business banking without the hassle of dealing with "Big Banks" who do not really care about small businesses. Well done The Tide Team !!

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11th January 2019

No way to pay in cheques

Everything on the app and with the debit card is great. The customer service is fast to respond too. The reason for my low star rating is there is no way to pay cheques into the account. This means I will be shortly switching my banking back to my...

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Everything on the app and with the debit card is great. The customer service is fast to respond too. The reason for my low star rating is there is no way to pay cheques into the account. This means I will be shortly switching my banking back to my original 'mainstream bank' account. The Tide fees are 20p per transfer in or out of this account which makes it cheaper for me than my original account which is £5.50 per month, but I still need the other account for the cheques. So now I'm paying £5.50 per month AND 20p per transaction which is pointless. Tide suggested I pay the cheques into my personal account but I can't as they are made out to my business name. I know cheque use is declining but about 10% of my wholesale payments come in cheque form still.

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10th January 2019

Fantastic Account - Simple and Fast

Bar a few tiny features that haven't yet appeared, I'd recommend Tide Business banking to...

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Bar a few tiny features that haven't yet appeared, I'd recommend Tide Business banking to anyone.

The account was very easy to set up (a far cry from the crawling, tedious application processes with high-street banks) and gave us all the functionality we needed for our small business.

The app is fantastic and things work just as they should.

Support is good the few times we've had to use it and they're constantly making improvements the platform.

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9th January 2019

It doesn't get easier than this !

I am very impressed with the process of opening a business bank account with Tide and the mobile app created by Tide to run it....

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I am very impressed with the process of opening a business bank account with Tide and the mobile app created by Tide to run it.

I also applied for a business bank account with one of the main banks, which took weeks and even after opening I had to start a new process for online access. This is so old fashioned and laborious process that should not represent the technology available to us right now, due to which even though I have a business account with a major bank I use Tide only.

I can only praise Tide for their great work and look forward to them disrupt the business banking world further.

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7th January 2019

Great all round service and company

We switched from a typical high street bank and we are glad we did as they have been incredible from the start with our banking cards etc arriving within 24...

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We switched from a typical high street bank and we are glad we did as they have been incredible from the start with our banking cards etc arriving within 24 hours.
One small niggle is that everything is geared to tablet / phone banking which is great but using a laptop means it has to be authorised from a tablet / phone which is a bit inconvient but this is a very small grumble and we are really glad we made the change.
We also get to use our local post office which is more convient and better for the local community for our counter service.