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Tide: Business Banking reviews

View other Tide products
4.71
Based on 5,693 reviews, last reviewed 20th Feb 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
3%

Latest highest rating:

5

Great for business owners, they work with you all th... Great for business owners, they work with you all through Reviewed on: 20th February 2026
Abike A's avatar
Abike A

Latest lowest rating:

1

Awful experience I applied to tide with a £80 incentive offer. The account took 3 weeks to open. Support was non existent and after using the account for a few months,... Read more Reviewed on: 14th January 2026
Jon R's avatar
Jon R
Visit provider site Read all reviews Write a review

About this product

Want to read Tide Business Banking reviews from small business owners like you? Read them here on Smart Money People, where our community of reviewers share their experiences on things like charges on the account, availability of capital and customer service, and anything else to do with this innovative business banking account. Already used Tide's business banking account? Please post a quick review yourself, and help out other small business owners who are looking to decide if this is the right solution for their needs!

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Tide Business Banking reviews (5693)

Good service

5
Good service and easy to use. The only issue I had was the account number changed due to upgrade but easy to modify. Reviewed on: 6th March 2022
Naibai Zhang's avatar
Naibai Zhang

Excellent

5
Every issue quickly resolved by customer service Reviewed on: 5th March 2022
Curtis paul Headley's avatar
Curtis paul Headley

Awesome Tide

5
Since joining tide, its been absolutely brilliant. The service is second to non, the customer service is spot on. The big banks need to take a page out of tides book on customer service 100%, keep up the good work. Reviewed on: 4th March 2022
Gary Reid's avatar
Gary Reid

Tide have closed my business

1
Tide bank have ‘paused’ my business account without warning stopping my business dead. Hang the phone up, don’t reply to chats or emails. Then did contact me saying they’ll unpause my money if I set up a direct debit for BBLS payment (no repayments have ever been missed), then once done said they’ll not release my balance. Be extremely cautious everyone. Apparently they’re going under! They’ve also taken 2 payments for there-self 3 days apart despite the account apparently being paused. Ombudsman and FSCS aware and investigating. Get out while you can. Reviewed on: 3rd March 2022
Evolution Fitness's avatar
Evolution Fitness

Seamless, expert support with an fantastic system.

5
I've been with Tide for almost 2 years, from start up of a design studio working for social and commercial change. In this time, the whole system of banking, personal support and the sense of banking with a company that truly cares is evident. I've recommended Tide to several clients and peers and will continue to do so. Recently I was a little worried about an international client being able to pay with the Swift system with the tragic developments with Russia and Ukraine, but I received support very quickly, helping my client in Singapore feel confident about paying easily to us as a UK-based company. Brilliant product, people and service. Reviewed on: 2nd March 2022
Steven Walker's avatar
Steven Walker

Tide Customer Service

5
Great Customer service and easy sign up from Rey and Nabs Reviewed on: 25th February 2022
Noor Popal's avatar
Noor Popal

Tide Customer Service

5
10/10 customer service from Rey and Nabs Reviewed on: 25th February 2022
Muhammad Umair Raja's avatar
Muhammad Umair Raja

Tide Customer Service

5
Great Customer service from Rey and Nabs Reviewed on: 25th February 2022
Narimantas Laukaitis's avatar
Narimantas Laukaitis

Account paused

1
Account paused with no information as to why or how long it will take and until it's complete I have no access to any of my money. Customer service doesn't exist and have ignored me for days and will ignore any question you may ask. AVOID AT ALL COST!! WORST "BANK" AVAILABLE. Reviewed on: 24th February 2022
Tom McKay's avatar
Tom McKay

Tide Customer Service

5
Excelñent customer service from Tide Reviewed on: 24th February 2022
Juan's avatar
Juan

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