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Tide: Business Banking reviews

4.72
Based on 5,696 reviews, last reviewed 25th Mar 2026
300% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
3%

Latest highest rating:

4

great products and customer service great products and customer service Reviewed on: 25th March 2026
Julie Klug's avatar
Julie Klug

Latest lowest rating:

1

Awful experience I applied to tide with a £80 incentive offer. The account took 3 weeks to open. Support was non existent and after using the account for a few months,... Read more Reviewed on: 14th January 2026
Jon R's avatar
Jon R

About this product

Want to read Tide Business Banking reviews from small business owners like you? Read them here on Smart Money People, where our community of reviewers share their experiences on things like charges on the account, availability of capital and customer service, and anything else to do with this innovative business banking account. Already used Tide's business banking account? Please post a quick review yourself, and help out other small business owners who are looking to decide if this is the right solution for their needs!

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Tide Business Banking reviews (5696)

Do not use this so called bank

1
Appalling customer service, my account frozen for no apparent reason, no time frame given. Seriously affecting not only the business but peoples lives, we have lost customers which means lost revenue, unable to pay anyone therefore personal payments affected. No contact number to speak to relevant department. No head office address as the one published is incorrect according to their ex landlord. Never in my life have i come across a more unprofessional organisation. They are not a bank although they masquerade as one (i should have read the reviews before i opened the account). Reading other peoples reviews it appears peoples money is going missing and i doubt i will ever see the money you have in my account. After answering all of their questions even the one asking to verify my own name on a transaction surely anyone with half a brain would realise i was the account holder as its in my name. I will be speaking to the banking ombudsman, Trading standards and the FCA as i am not the only person being persecuted by this company. Something needs to be done about this company they should not be trading as everything appears to be smoke and mirrors, do yourself a favour and bank elsewhere banking with these charlatans will only cause you suffering, loss of revenue and angry staff as you cant pay their wages. 1 star is too good for them they should have a rating of minus 10. Reviewed on: 14th January 2020

Proud to be a Tide banking client for the 3rd year now.

5
The best banking experience ever.Smooth,fast,no tricky things,absolutely user friendly interface,great security and over all i wish all bank would operate as Tide does!!! Reviewed on: 13th January 2020

Easy Banking

5
So little fuss when compared to mainstream banks with so many benefits. Just simple banking - all that small businesses need. Reviewed on: 13th January 2020

Easy banking

5
I setup my business account in just a few minutes without any hassle. On the couple of occasions I needed to contact Tide the email was answered and the enquiry sorted in minutes. Reviewed on: 13th January 2020

Very quick and easy set up

4
I run a small business and the high Street banks wanted me to jump through all sorts before giving me a business account, whereas with Tide I was up and running within 48 hours. Reviewed on: 12th January 2020

Fantastic bank

4
Easy to open an account, easy to use, clear charging structure that works very well for my low transaction volume business, way better than £5+ per month with traditional banks that are much more difficult to open, access & use on a day to day basis. My only gripe so far is the fingerprint login breaking when you move to a new phone but can still use with security code so hasn’t been too major an issue. Oh and the bank statements are always just for a given month from 1st to whatever end date which is so much easier than running them to random dates in the month based on what day you opened your account. Reviewed on: 12th January 2020

excellent banking experience

5
I've used Tide for my limited company for almost a year now and so far so good!!! The app is user friendly. I highly recommend it. Reviewed on: 12th January 2020

Best business bank with very easy to use.

5
Easier to open and maintain the account. No fuss. Reviewed on: 11th January 2020

Makes business banking easy, simple

5
After a nightmare with other business banking offerings from "traditional" banks, it was so great to have an easy onboarding process and have it "just work". Couldn't recommend it more. Reviewed on: 11th January 2020

Fantastic, flexible online banking!!

5
A fantastic online bank that lets you have multiple accounts and links to cloud based accounting systems. Perfect for small and growing businesses. Reviewed on: 11th January 2020

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