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Tide: Business Banking reviews

Name: Business Banking
Rating: 4.8 (5677 reviews)

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4.75

Based on 5,677 reviews, last reviewed 15th Jan 2025

No new 5 star reviews

in the past 90 days

25% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Very good At the moment no problem, not expensive for fees Reviewed on: 28th May 2024

Latest lowest rating:

1

I am incredibly dissatisfied with Tide and their ser... I am incredibly dissatisfied with Tide and their service. They have wasted my valuable time with unnecessary bureaucracy and a complete lack of effici... Read more Reviewed on: 15th January 2025

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About this product

Want to read Tide Business Banking reviews from small business owners like you? Read them here on Smart Money People, where our community of reviewers share their experiences on things like charges on the account, availability of capital and customer service, and anything else to do with this innovative business banking account. Already used Tide's business banking account? Please post a quick review yourself, and help out other small business owners who are looking to decide if this is the right solution for their needs!

Tide Business Banking reviews (5677)

Review of the Tide, Business Banking:

5 years of unhappiness

I am with Tide Bank since 2019. I am a Tide Plus member. The journey has not been that good so far. The debit card issued was not accepted by many merchants especially at petrol pumps. This is now resolved in 2024 after making numerous complaints and perhaps by many customers. I just have been a victim of fraud through debit card. The transaction took place without my knowledge and Tide Bank has been very-very slow in taking action on it. It has been over 2 months. I get phone calls from their Sales Team to upgrade the account but when I am a victim of fraud, their team ask me on email if they can call me. How bizarre is this!! Recently, I made payments to my regular suppliers and paid salary. All the beneficiaries bank accounts showed my personal name instead of my Busniess Name. This is so appalling and unacceptable. A lot many times my cleints struggle to find my business name when they have to make a payment via BACS from their bank, I receive screenshots from my customers alerting that the Sort Code and Account Number I provide for Tide bank doesn't match. At this stage, I have to advise my customer to pay £1 and I will confirm its receipt and then they can make me the remaining payment. In conclusion, I am not a happy customer/member of Tide. There are various flaws in their system and they are too late in addressing them. Reviewed on: 22nd November 2024

Easy & Stress Free

Easy stress free business banking. Great app to speed up transactions, adding payees and doing accounting on the go which is really important to me. Reviewed on: 11th April 2023

Yesmeen is fantastic

Fantastic customer service and really informative, was so sure but she managed to convince me to open a business account WITH tide Reviewed on: 11th April 2023

Yesmeen is great at this

Yesmeen should get a promotion as her customer service skills are above and beyond, she was so patient and informative, gave me really great advice Reviewed on: 11th April 2023

Yesmeen

Never had an account opened this quickly, extremely effective customer experience with no time wasted at all Reviewed on: 11th April 2023

Yesmeen is awesome

She helped me setup my account very quickly and customer service is top notch Reviewed on: 11th April 2023

Feedback

Friendly and helpful easy to contact with Reviewed on: 11th April 2023

Us Joining Tide

Tide is a Fantastic Business Bank, and Great for Us as Entrepreneurs, and Multi-Businesses Owners, Like Ourselves, Fantastic, Reviewed on: 11th April 2023

Great banking services

recommended too all my buissiness friends Reviewed on: 11th April 2023

Yesmeen is beyond 5 stars

Very friendly lady with a warm and inviting smile, she helped me setup my account and showed me how I can save time and money with my tide business account Reviewed on: 11th April 2023

The Bank for a Fortune Hunter

One day I will have made my own fortune having worked hard all my life to make others' theirs. Now, is my time and with the help of the lovely people at Tide this will come. Reviewed on: 11th April 2023

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