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Total Landlord: Landlord Insurance reviews

Name: Landlord Insurance
Rating: 4.73 (1612 reviews)

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4.73

Based on 1,612 reviews, last reviewed 19th Oct 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

86%

10%

Latest highest rating:

5

Best insurance cover for landlords I have been using TLI for almost 10 years and would not change to anyone else. I am really happy with their insurance products, their prices and their... Read more Reviewed on: 18th October 2025

Latest lowest rating:

1

Not good with any claim not professionally handled v... Not good with any claim not professionally handled very poor in communication and not a good companies deal with Reviewed on: 19th October 2025

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About this product

Looking for Total Landlord Insurance insurance reviews from other landlords like you? See what they're saying on Smart Money People to help make up your mind about your next landlord insurance provider. Or have you had a policy or covered several properties with Total Landlord Insurance in the past? Please post a review of your own to help out other landlords.

Total Landlord Landlord Insurance reviews (1612)

Review of the Total Landlord, Landlord Insurance:

A mine of helpful facts.

Kept up to date on all aspects of property insurance. Reviewed on: 14th September 2017

I believe that you give me the support when I needed it

The reason for my score to you is that certain odds were against me to paint me however your company give me the needed assistance at a time where I was at a lost .And I just wanted to say thank you very much for going forward in aiding me through the difficult period,which helped me to get the landlord assistant put in place.Thanks very much kind regards Cheryl De Souza Reviewed on: 29th August 2020

Great Landlord Insurance

I’ve been using this company for a few years now and very happy with the product and price. Reviewed on: 29th August 2020

Excellent service

I had the misfortune to have two claims within one year, and Hamilton Fraser dealt with them in a very professional manner. I am more than satisfied with their services. Reviewed on: 29th August 2020

Highly likely

Excellent customer service .very friendly and efficient. Reviewed on: 29th August 2020

Good advice

Knowledgeable information given on work needed after a problem tenant. Reviewed on: 29th August 2020

There for peace off mind

Their for advice and assistance in covering all your needs and property’s Reviewed on: 27th August 2020

Cost effective

Compare to the other providers Total Landlord insurance is cost effective and easy to handle the claims. Reviewed on: 27th August 2020

Hamilton Frazer gave best cover, fair value, and a good customer experience

Hamilton Frazer beat other insurers I have used into a cocked hat! I wish i had discovered them sooner, but now I've placed my landlord policies with them, as they gave me better cover at a fairer price, and talked direct to their underwriters for me. In minutes I had the cover I needed, both helpful and efficient. Highly recommend giving them a call. I was pleasantly surprised. Reviewed on: 26th August 2020

Good customer service and value

I finally moved my insurance after many faithful years with the same insurers to the NRLA Landlord insurance. Was a tedious process which was why it put me off moving all these years. Finally did it last year and renewed this year. Have to say that Daniel was very patient in answering all my queries and is an Asset to the business. Reviewed on: 26th August 2020

Very good

Not had to claim but experience to date was good Reviewed on: 26th August 2020

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