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Total Landlord: Landlord Insurance reviews

4.73
Based on 1,612 reviews, last reviewed 19th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
10%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

Best insurance cover for landlords I have been using TLI for almost 10 years and would not change to anyone else. I am really happy with their insurance products, their prices and their... Read more Reviewed on: 18th October 2025
MWallis's avatar
MWallis

Latest lowest rating:

1

Not good with any claim not professionally handled v... Not good with any claim not professionally handled very poor in communication and not a good companies deal with Reviewed on: 19th October 2025
Ali jaafri's avatar
Ali jaafri

About this product

Looking for Total Landlord Insurance insurance reviews from other landlords like you? See what they're saying on Smart Money People to help make up your mind about your next landlord insurance provider. Or have you had a policy or covered several properties with Total Landlord Insurance in the past? Please post a review of your own to help out other landlords.

Total Landlord Landlord Insurance reviews (1612)

Review of the Total Landlord, Landlord Insurance:

A mine of helpful facts.

5
Kept up to date on all aspects of property insurance. Reviewed on: 14th September 2017

Excellent service

5
Everything always goes very smoothly. Reviewed on: 1st July 2020

I have recommended them to numerous landlords as HF are the best brokers in this sector!

5
Always dealt with Steve Barnes & his professional approach is 1st class! Reviewed on: 1st July 2020

Clear information and excellent customer service

5
Despite my limited knowledge as a Landlord Hamilton Fraser have always very helpful with clear information and excellent customer service. Reviewed on: 1st July 2020

Total Landlord Insurance

5
Have had no issues at all during the current year. Happy to be with them. Reviewed on: 1st July 2020

So far so good

5
Only a few properties through them but where other insurance companies failed me , Hamilton Fraser where there for me Reviewed on: 1st July 2020

Comprehensive Insurance Coverage

5
It was easy to take up and renew my landlord insurance for various properties. I am a foreign property investor and find it easy to work with Hamilton Fraser over emails or phone calls. Reviewed on: 23rd September 2019

Landlord insurance

4
Private Sector Housing has changed so much where traditional house policy's don't really cover what today's Landlords are required to comply with. Therefore it has to be a specialist provider like Hamilton Frazer who do all they can to meet our requirements & the Law. Reviewed on: 12th September 2019

Easy todeal with

5
Always on hand and easy to deal with Reviewed on: 12th September 2019

An insurance treasure

5
Perfect for a forgetful landlord, Hamilton Fraser make sure I never forget to renew the insurance. With any events, changes, or queries that I have had there is always someone on the end of the phone who sorts out the situation in a prompt and efficient manner. A rare treasure, in these days when the ethos of many companies is to provide the worst possible service they can and to rely on new clients. Reviewed on: 11th September 2019

Reasonable and always helpful

5
Been with them for many years and they Were always helpful Reviewed on: 11th September 2019