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Total Landlord: Landlord Insurance reviews

View other Total Landlord products
4.73
Based on 1,612 reviews, last reviewed 19th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
10%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

Best insurance cover for landlords I have been using TLI for almost 10 years and would not change to anyone else. I am really happy with their insurance products, their prices and their... Read more Reviewed on: 18th October 2025
MWallis's avatar
MWallis

Latest lowest rating:

1

Not good with any claim not professionally handled v... Not good with any claim not professionally handled very poor in communication and not a good companies deal with Reviewed on: 19th October 2025
Ali jaafri's avatar
Ali jaafri
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About this product

Looking for Total Landlord Insurance insurance reviews from other landlords like you? See what they're saying on Smart Money People to help make up your mind about your next landlord insurance provider. Or have you had a policy or covered several properties with Total Landlord Insurance in the past? Please post a review of your own to help out other landlords.

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Total Landlord Landlord Insurance reviews (1612)

HF take away all the hassle of being a Landlord

5
HF offer a total landlord support and make every so easy for inexperience landlord for insurance to advise on all things to do with renting your properties with regular updates and easy to understand information and I would recommend there services to all Landlords Reviewed on: 11th September 2019
John Evans 's avatar
John Evans

Have used HF for the last 5 years

4
Competitive pricing and we deal with the same people year in year out on the Landlords side. Have never claimed so not sure what the claims dept are like but that’s when you need the company you are insured with to stand out........ Reviewed on: 11th September 2019
Michele Thomas 's avatar
Michele Thomas

AS ADVERTISED, COMPETENT, HONEST, PROFESSIONAL

5
HAVING TO MAKE 2 CLAIMS AFTER ONE SET OF TENANTS MOVED OUT, HAMILTON FRASER MADE THE EXPERIENCE STRAIGHTFORWARD, DELIVERED GOOD ADVICE, SENSIBLE PROCESS, A SMOOTH AND REASSURING EXPERIENCE, PAID EVERYTHING I EXPECTED, AND QUICKLY. HAVE STAYED WITH THEM EVER SINCE. OTHER INSURERS ARE NOT LIKE THIS AT ALL... Reviewed on: 11th September 2019
CSD's avatar
CSD

Excellent

5
Great Service! Easy to sign up and affordable. Reviewed on: 11th September 2019
Jaheda Khan's avatar
Jaheda Khan

Amazing Customer Service

5
Whenever I have spoken to somebody at Hamilton Fraser they have always been polite and very helpful Reviewed on: 11th September 2019
Jason Brian Edmonds's avatar
Jason Brian Edmonds

Not just insurance

5
There is a lot of very useful advice with printable downloads- proper customer service. Thanks Reviewed on: 11th September 2019
Elaine Smith's avatar
Elaine Smith

Recommend

5
Very approachable, great customer service Reviewed on: 11th September 2019
YT's avatar
YT

Responsiveness in Providing Effective Solution

5
Risk management associated with Rental Properties is difficult for Landlords as risks keep changing in the dynamic market place. Hamilton Fraser provides peace of mind when it comes to insuring risks related to our portfolio of rental properties. Customer service is efficient and solutions are tailored for respective properties. Excellent knowledgeable staff with absolutely outstanding customer care approach. Reviewed on: 10th September 2019
Ashwin Patel's avatar
Ashwin Patel

Friendly and efficient service, competitive products

5
Contacted HF a number of times to get policy quotes on different scenarios. Always helpful. Reviewed on: 6th September 2019
Nick's avatar
Nick

Super Customer Service and very knowledgable.

5
Great, hassle free, knowledgable staff. Reviewed on: 4th September 2019
Susie Crane's avatar
Susie Crane

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