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Total Landlord: Landlord Insurance reviews

4.73
Based on 1,612 reviews, last reviewed 19th Oct 2025
32% decrease in 5 star reviews
in the past 90 days
700% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
10%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

Best insurance cover for landlords I have been using TLI for almost 10 years and would not change to anyone else. I am really happy with their insurance products, their prices and their... Read more Reviewed on: 18th October 2025
MWallis's avatar
MWallis

Latest lowest rating:

1

Not good with any claim not professionally handled v... Not good with any claim not professionally handled very poor in communication and not a good companies deal with Reviewed on: 19th October 2025
Ali jaafri's avatar
Ali jaafri

About this product

Looking for Total Landlord Insurance insurance reviews from other landlords like you? See what they're saying on Smart Money People to help make up your mind about your next landlord insurance provider. Or have you had a policy or covered several properties with Total Landlord Insurance in the past? Please post a review of your own to help out other landlords.

Total Landlord Landlord Insurance reviews (1612)

Review of the Total Landlord, Landlord Insurance:

What I need, when I need it at a price I can afford

5
I have insured with Total Landlord Insurance for 6 years and more. The have always been efficient and effective. Their online presence is quick and easy and consistent. The information they provide for landlords is in plain English and I have yet to fail to find what I need. Their prices are very affordable. However, what I like best of all and what makes Total Landlord Insurance stand out is their newsletter about landlord and tenant related issues. It is informative and a terrifically simple way to get information out to customers. Reviewed on: 14th September 2018

No trouble I am well looked after

5
When I needed them they were there. They make me feel secure and ready to take up my cause if I need them to do so. I must say that in the last year I received pages of waffle to do with the conditions that I am supposed to read. This is really too much. Nevertheless I am confident that I am being looked after. Reviewed on: 14th October 2024

Great customer service

5
The customer service is always excellent and the agents are friendly and knowledgeable Reviewed on: 14th October 2024

Efficient and helpful advisors.

5
Efficient and helpful advisors. I have never had to make a claim and hope that I never will however I trust that this would be handles just as professionally Reviewed on: 14th October 2024

Good value for Money

5
I have not had to claim but any queries I have had re sorting insurance have been easy to sort. Good value for money. Renewal straight forward with no unreaosnable increases. Reviewed on: 14th October 2024

I haven't made a claim to give anopinion

3
I haven't made a claim to give anopinion Reviewed on: 14th October 2024

Good value for money.

5
Good value for money. Originally recommended by NRLA many years ago. Reviewed on: 14th October 2024

can’t claim some of my renovation cost

3
can’t claim some of my renovation cost Reviewed on: 14th October 2024

Can be easily contacted by telephone.

5
Can be easily contacted by telephone. Reviewed on: 14th October 2024

Any queries and you are able to feel confident reply...

5
Any queries and you are able to feel confident reply is correct Reviewed on: 14th October 2024

Good insurance company that keeps landlords informed

5
I have never needed to contact insurance company but renewal is always good and on time. I think they would be really helpful if I needed to make a claim or raise any questions. And they provide loads of information about landlord requirements and legal changes. Really good. Reviewed on: 14th October 2024