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Total Landlord: Landlord Insurance reviews

4.73
Based on 1,612 reviews, last reviewed 19th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
10%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

Best insurance cover for landlords I have been using TLI for almost 10 years and would not change to anyone else. I am really happy with their insurance products, their prices and their... Read more Reviewed on: 18th October 2025
MWallis's avatar
MWallis

Latest lowest rating:

1

Not good with any claim not professionally handled v... Not good with any claim not professionally handled very poor in communication and not a good companies deal with Reviewed on: 19th October 2025
Ali jaafri's avatar
Ali jaafri

About this product

Looking for Total Landlord Insurance insurance reviews from other landlords like you? See what they're saying on Smart Money People to help make up your mind about your next landlord insurance provider. Or have you had a policy or covered several properties with Total Landlord Insurance in the past? Please post a review of your own to help out other landlords.

Total Landlord Landlord Insurance reviews (1612)

Review of the Total Landlord, Landlord Insurance:

Great customer service

5
Fantastic communication with friendly customer service. I wouldn't even consider another company Reviewed on: 7th October 2021

Good and helpful

5
Very good and helpful with payments etc. Reviewed on: 7th October 2021

Best value for money

5
Helpful call centre staff and straightforward process in organising insurance. I think this is probably because they specialise in landlord insurance rather than offering various types of policy. We would definitely recommend them to other landlords. Reviewed on: 7th October 2021

Competitively priced landdlord insurance for my portfolio

5
Always competitively prices its renewal quotes so some years premiums actually fall. Reviewed on: 7th October 2021

Excellent service always

5
Best price and service and always more than happy to give advice Reviewed on: 7th October 2021

Always very efficient

5
I've been with them for years, and my wife has their policy too. Reviewed on: 7th October 2021

WIthdrawn cover for rent guarantee

2
I recently took out landlord insurance with this firm following recommendation by the NRLA, however when I tried to upgrade to rent guarantee cover they said they no longer offered this as too many people were making claims... Reviewed on: 7th October 2021

Straightforward

5
Not had to make a claim. Good rates for premiums Reviewed on: 7th October 2021

Good value reliable service

5
Hamilton Fraser provide an excellent well run service for a very reasonable price. Their two products offering different levels of cover give a good choice for people on different budgets. Their phone line staff are knowledgable, helpful and courteous. Reviewed on: 7th October 2021

Full cover

5
Helpful and full cover for landlords gives me peace of mind. Reviewed on: 7th October 2021

Very efficient, knowledgeable and reliable

5
Very good service and prompt response and value for money Reviewed on: 7th October 2021