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Total Landlord: Landlord Insurance reviews

Name: Landlord Insurance
Rating: 4.73 (1612 reviews)

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4.73

Based on 1,612 reviews, last reviewed 19th Oct 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

86%

10%

Latest highest rating:

5

Best insurance cover for landlords I have been using TLI for almost 10 years and would not change to anyone else. I am really happy with their insurance products, their prices and their... Read more Reviewed on: 18th October 2025

Latest lowest rating:

1

Not good with any claim not professionally handled v... Not good with any claim not professionally handled very poor in communication and not a good companies deal with Reviewed on: 19th October 2025

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About this product

Looking for Total Landlord Insurance insurance reviews from other landlords like you? See what they're saying on Smart Money People to help make up your mind about your next landlord insurance provider. Or have you had a policy or covered several properties with Total Landlord Insurance in the past? Please post a review of your own to help out other landlords.

Total Landlord Landlord Insurance reviews (1612)

Review of the Total Landlord, Landlord Insurance:

Professional service and understanding of the rental...

Professional service and understanding of the rental market Reviewed on: 16th September 2024

Professional, contactable, knowledgable

Always find HFIS Professional, contactable, knowledgable Reviewed on: 7th October 2021

Great customer service and advice

Hamilton Fraser are a little bit more expensive but they have provided me with a flexible and comprehensive product. Whenever I have called for advice they have been really helpful and explained things in an understandable way. Reviewed on: 7th October 2021

Great Service and Value for Money

Great experience with Hamilton Fraser when purchasing insurances. Friendly staff, competitive prices, cannot fault! Thanks Reviewed on: 7th October 2021

Always so helpful

Professional, helpful, attentive. I trust them. Reviewed on: 7th October 2021

well organised company

i have had an experience that is positive and worth recommending the company for. Reviewed on: 7th October 2021

Excellent service

Reliable and friendly service. Always finds the right product for our needs. Reasonably priced insurance. Reviewed on: 7th October 2021

simple and effective

online renewal systems easy to use. flexible for all sorts of property Reviewed on: 7th October 2021

Valued customers of Hamilton Fraser.

We have been with Hamilton Fraser for nearly 20 years now. They have been invaluable in giving advice and helping us when our tenants have let us down (badly) and left us to deal with many problems. HF have been a shoulder to cry on during these difficult times and support us through the crises as they have arisen. We would recommend them to all. Reviewed on: 1st October 2021

No hassle insurance

I was seeking better value cover for some letting properties. A phone call with details to HF resulted in a detailed email quotation from HF offering good value policies. A phone call from me to confirm and pay, and an email from HF with all the policy attach.ents, completed everything. Speedy, efficient, good value, no wasted time or effort. Textbook process! Reviewed on: 30th September 2021

I believe that you have shown love and appreciation for me as a. Client when others try to make me look like I was not a good client.You did not take sides but treated me with dignity and respect

I feel that you treat your clients with dignity and respect and you have a good listening ear and I thank you for that , Yours sincerely Cheryl De Souza Reviewed on: 30th September 2021

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