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Total Landlord: Landlord Insurance reviews

4.73
Based on 1,612 reviews, last reviewed 19th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
10%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

Best insurance cover for landlords I have been using TLI for almost 10 years and would not change to anyone else. I am really happy with their insurance products, their prices and their... Read more Reviewed on: 18th October 2025
MWallis's avatar
MWallis

Latest lowest rating:

1

Not good with any claim not professionally handled v... Not good with any claim not professionally handled very poor in communication and not a good companies deal with Reviewed on: 19th October 2025
Ali jaafri's avatar
Ali jaafri

About this product

Looking for Total Landlord Insurance insurance reviews from other landlords like you? See what they're saying on Smart Money People to help make up your mind about your next landlord insurance provider. Or have you had a policy or covered several properties with Total Landlord Insurance in the past? Please post a review of your own to help out other landlords.

Total Landlord Landlord Insurance reviews (1612)

Review of the Total Landlord, Landlord Insurance:

A mine of helpful facts.

5
Kept up to date on all aspects of property insurance. Reviewed on: 14th September 2017

Direct and without complexities. Staff address enquiries speedily

5
Will continue to use them. Will continue to recommend their services. Have moved all my insurance needs to Hamilton Reviewed on: 30th September 2021

Hamilton Fraser

5
Great company with very helpful people giving great service and value for money Reviewed on: 30th September 2021

Excellent

5
Excellent customer service. Highly recommend. Reviewed on: 30th September 2021

Go that extra mile

5
Quick efficient response to calls and emails in these difficult times. Rates very competitive Reviewed on: 30th September 2021

Unclear communications

2
Unfortunately, comms come from different names, and renewal reminders fail to say what property it is for meaning ages searching through docs. You could make things much easier, Im sure. Reviewed on: 22nd September 2021

Highly recommended insurance company

4
When my tenant had a break in, the aluminium double glazed window was damaged and on my instruction Hamilton Fraser dealt directly with the tenant. Thank you Reviewed on: 20th September 2021

Thanks

5
Their policy matches landlords' concerns very well. Good communication with their landlord clients. Reviewed on: 19th September 2021

People not Robots.

5
Excellent and pleasant company to deal with. Clear and pleasant voices. Reviewed on: 18th September 2021

Focused and precise

5
Provided concise and pertinent proposals Reviewed on: 18th September 2021

Hamilton Fraser Total Landlord Insurance

5
I have been very pleased so far. Helpful with no hard sell. Comprehensive cover and reasonably priced. Reviewed on: 18th September 2021