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Total Landlord: Landlord Insurance reviews

Name: Landlord Insurance
Rating: 4.73 (1612 reviews)

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4.73

Based on 1,612 reviews, last reviewed 19th Oct 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

86%

10%

Latest highest rating:

5

Best insurance cover for landlords I have been using TLI for almost 10 years and would not change to anyone else. I am really happy with their insurance products, their prices and their... Read more Reviewed on: 18th October 2025

Latest lowest rating:

1

Not good with any claim not professionally handled v... Not good with any claim not professionally handled very poor in communication and not a good companies deal with Reviewed on: 19th October 2025

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About this product

Looking for Total Landlord Insurance insurance reviews from other landlords like you? See what they're saying on Smart Money People to help make up your mind about your next landlord insurance provider. Or have you had a policy or covered several properties with Total Landlord Insurance in the past? Please post a review of your own to help out other landlords.

Total Landlord Landlord Insurance reviews (1612)

Review of the Total Landlord, Landlord Insurance:

Great customer service

Fantastic communication with friendly customer service. I wouldn't even consider another company Reviewed on: 7th October 2021

Helpful

Contacted HF for advice, and am now a client of theirs. They are very knowledgeable and helpful. I was treated as if they had all day just to speak to me. THANKS! Reviewed on: 16th September 2021

Very helpful staff. Value for money.

Nothing seems too much trouble. Very patient when dealing with a novice on the internet. Given detailed information when I have had a query. In my experience the staff have a very good grounding in the insurance business. Reviewed on: 16th September 2021

Approachable and pleasant to deal with

Excellent value for money with competitive premiums and no nonsense approach to landlord issues Reviewed on: 16th September 2021

Excellent.

Whenever I have contacted them, I have always received excellent service. Reviewed on: 16th September 2021

Friendly, efficient

Sensibly priced premiums with good policy cover. Reviewed on: 16th September 2021

Always helpful

Pandemic notwithstanding, working from home did not interfere with efficiency. Reviewed on: 16th September 2021

Had a claim

Good response, but later they did not consider a new bathroom suit was necessary, so I fitted at my expense. There was a flood new floors/decoration the later carried out OK Reviewed on: 16th September 2021

Fits my needs

Very helpful, good value landlord insurance Reviewed on: 16th September 2021

Excellent company

I have been their customer with 2 policies for about 15 years, no problems Reviewed on: 16th September 2021

Excellent

Just excellent - the annual renewal premium increase is reasonable and all the documentation is in order which makes it wasy to renew policy Reviewed on: 16th September 2021

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