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TSB: Classic Plus Account reviews

Name: Classic Plus Account
Rating: 3.99 (168 reviews)

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3.84

Based on 168 reviews, last reviewed 19th Apr 2025

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

53%

23%

13%

Latest highest rating:

4

Banking app Banking as normal, nothing outstanding Reviewed on: 19th April 2025

Latest lowest rating:

1

Worst bank ever. I got lied to and when I complained the closed my account. Reviewed on: 12th April 2025

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About this product

The TSB Classic Plus Account is no longer on sale. View reviews for other TSB current accounts on Smart Money People.

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TSB Classic Plus Account reviews (168)

good benefits but no overdraft for first 6 months

I switched during a bonus promotion they had running, went reasonably well but was disappointed that my overdraft didn't transfer (no warning about this at switching point) and there was no way to order a cheque book online so I had to go into the branch. The reward perks are well worth it though. Reviewed on: 3rd January 2018

No fuss account with benefits

We had a classic plus account as a joint account. It was very easy to set up, internet banking is a doddle and we also get reasonable percentage interest, very rare on a standard account (although it did get reduced from 5% to 3% unfortunately)! We’ve had no issues with this bank or account whatsoever, so are happy with it. Reviewed on: 2nd January 2018

Pleasant friendly staff

If ever I have a question regarding my bank account either at the counter at my local bank or on the phone i always give excellent customer service Reviewed on: 1st January 2018

Spent minutes to get rewarded

Fast efficient good product open and clear advice Reviewed on: 29th November 2017

HELPFUL

I GOT LOCKED OUT OF INTERNET BANKING AND IT SAID I HAD TO PHONE THEM BUT I WENT INTO A BRANCH AND THEY SORTED IT OUT FOR ME Reviewed on: 20th November 2017

Brilliant new app

new app is fantastic, banking on the go Reviewed on: 16th November 2017

Good account, with excellent customer service and ease of use on Web and App

A good bank account that provides a little bit extra with monthly payment. I particularly find that the app and online banking are easy to use and quick to access. I would recommend this account to other users. Reviewed on: 15th November 2017

No problems

Good service and no problems. Cash incentive to switch as well. Reviewed on: 15th November 2017

Simple to Change Accounts

I moved to TBS and it was a simple, easy process with no problems - the branch staff basically did everything all in one go. Reviewed on: 11th November 2017

Great interest rate on a/c.

Unlimited offer of high interest, and good service over the years. Reviewed on: 8th November 2017

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