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United Trust Bank: Cash ISA reviews

Name: Cash ISA
Rating: 4.91 (561 reviews)

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4.91

Based on 561 reviews, last reviewed 19th Apr 2026

50900% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

2 star

1 star

Latest highest rating:

5

UNITED TRUST BANK - Reliable and safe company. Very good rates of interest & investment documents sent in timely manner clearly showing the guaranteed returns at maturity. Reviewed on: 19th April 2026

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

United Trust Bank offer a range of cash ISAs.

Accounts have fixed interest rates from one year to seven years. You can apply for and manage a United Trust cash ISA online.

United Trust Bank cash ISA reviews help you find out what it’s really like to be a customer. If you’ve used United Trust Bank before, you can also leave a review and share your experience.

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United Trust Bank Cash ISA reviews (561)

Great rates, exceptional customer service, no long w...

Great rates, exceptional customer service, no long waits for calls to be answered, great website Reviewed on: 27th February 2026

Generally good Have no issues did not need to...

Generally good Have no issues did not need to contact Reviewed on: 25th February 2026

We like their business model (asset backed finance)

We like their business model (asset backed finance) and their competitive Cash ISA rates. Their website is straightforward and intuitive. Reviewed on: 24th February 2026

United Trust Bank gives a very efficient in its cust...

United Trust Bank gives a very efficient in its customer service, with an attractive Interest Rate for savings accounts and customer service adivsors are knowledgeable to serve the its customers with courtesy & approchable. The bank with credibilty and integrety. Reviewed on: 23rd February 2026

Fantastic bank to deal with.

Fantastic bank to deal with. Extremely efficient customer service and easily accessible. Reviewed on: 22nd February 2026

Thank you

Telephone call to help with my enquiries was dealt with no problem. The youngman i spoke with was very helpful. Reviewed on: 21st February 2026

The UTB website is easy to manage and to navigate.

The UTB website is easy to manage and to navigate. it is signposted clearly and the log-on requirements are straightforward. Reviewed on: 20th February 2026

I have 2 UTB accounts.

I have 2 UTB accounts. Savings 3 year account and a cash ISA. I am a retiree and I choose UTB on Martin Lewiss' recommendations. The accounts perform really well and I know I can trust them to help my investments grow. I plan to add another 5 year cash ISA in April 2026, which will give me a guaranteed sum to add to my retirement pot. I do not have a lot of money available to invest but by spacing the yearly investments and using the annual interest to help build up a decent amount, that gives me the money to invest in a new savings plan. Reviewed on: 19th February 2026

Easy to deal with and open accounts on-line and comp...

Easy to deal with and open accounts on-line and competitive interest rates offered Reviewed on: 17th February 2026

Customer service excellence

I have had such great service since the day I opened my 1st account a few years ago. The interest rates are competitive, the bank is responsive and offers are not just for new customers. Also if you want to speak to someone over the telephone you can get through easily. Reviewed on: 17th February 2026

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