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United Trust Bank: Cash ISA reviews

Name: Cash ISA
Rating: 4.9 (233 reviews)

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4.90

Based on 233 reviews, last reviewed 17th Feb 2026

21000% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

90%

10%

3 star

2 star

1 star

Latest highest rating:

5

Easy to deal with and open accounts on-line and comp... Easy to deal with and open accounts on-line and competitive interest rates offered Reviewed on: 17th February 2026

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

United Trust Bank offer a range of cash ISAs.

Accounts have fixed interest rates from one year to seven years. You can apply for and manage a United Trust cash ISA online.

United Trust Bank cash ISA reviews help you find out what it’s really like to be a customer. If you’ve used United Trust Bank before, you can also leave a review and share your experience.

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United Trust Bank Cash ISA reviews (233)

great service and clarity.

process very straightforward, and helpful customer service for queries or clarifications. Information provided was clear at each stage. Reviewed on: 11th February 2026

The communications are excellent!

The communications are excellent! Answer phone immediately, are courteous and professional. New accounts and transfers are actioned straight away! Reviewed on: 11th February 2026

So easy to set up my cash ISA and staff very helpful...

So easy to set up my cash ISA and staff very helpful when I had a query regarding adding more funds after the first anniversary. Reviewed on: 11th February 2026

3yr ISA taken out in 2023

3yr ISA taken out in 2023, excellent initial process, regular but not too much communication, good interest rate, very happy Reviewed on: 11th February 2026

Good communications.

Good communications. Simple to open new ISA account. Reviewed on: 11th February 2026

UTB Review

Efficient process, excellent interest rates. Website easy to navigate Reviewed on: 11th February 2026

Always reliable

I've been banking here for years - they are always reliable Reviewed on: 11th February 2026

Excellent customer service

I’ve had an isa for 1 year and I needed some help as I’ve never had one before the lady I spoke to was really helpful and lovely. I needed to confirm my instruction which I didn’t and the lady did it for me, will definitely keep banking with them their customer service was excellent Reviewed on: 11th February 2026

Good people to deal with, I don't really like dealin...

Good people to deal with, I don't really like dealing on line but UTB system I found easy to use and stress free. Reviewed on: 11th February 2026

Excellent interest rate.

Excellent interest rate. Easy to open. Reviewed on: 11th February 2026

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