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Updraft: Personal Loan reviews

4.96
Based on 10,882 reviews, last reviewed 6th Apr 2026
367400% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
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4%
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0%
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0%
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Latest highest rating:

5

Great customer service Easy to deal with and set up account Reviewed on: 6th April 2026
Robert r's avatar
Robert r

Latest lowest rating:

1

WORST COMAPY 1 STAR Customer service is terrible, cannot get into contact with a human. Everything is generated so you don’t get an exact response. They take up to 48 hrs... Read more Reviewed on: 8th March 2026
Bernard B's avatar
Bernard B

About this product

An Updraft Credit is a personal loan with the aim of lowering the cost of your existing credit and helping you pay it off faster.

The Updraft Credit personal loan can be used to pay off credit cards, overdrafts and other credit. There are no early settlement fees and you can pay off over a term to suit you.

Updraft Credit personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Updraft before, you can also leave a review and share your experience.

Updraft Personal Loan reviews (10882)

Review of the Updraft, Personal Loan:

Only lender which would accept me.

5
Ever since COVID I was struggling to pay off my debts gained during my unemployment. My bank was refusing to help and I looked in the App Store on a whim and was so shocked to see I was accepted, and the APR given to me was amazing. It's been incredibly straight forward and the chat feature is perfect for someone like me who can't sit on the phone waiting for a response. Overall incredibly satisfied. Reviewed on: 11th April 2023

Helped me clear debt across multiple loans which has...

5
Helped me clear debt across multiple loans which has helped me move out Reviewed on: 17th March 2024

*** best company ever ***

5
Perfect in every way excellent company fast easy and hassle free Reviewed on: 17th March 2024

Fantastic

5
Having used updraft twice I can say it's a great service. My initial small and shirt tear loan was just aa test of the service and was very easy to do. My longer loan allowed the payback of my overdraft so I avoid high fees while paying back a manageable amount. The terms and conditions are easy to understand and use very little jargon which increased my confidence and understanding of financial matters. I'd definitely say they are more helpful than my normal bank and updraft will be my first point of call for future needs. Reviewed on: 17th March 2024

Life saver.

5
Life saver. Very easy process and no hidden nasty fees. Good company. Good communication. Helped during a difficult time. The rates were reasonable and would definitely recommend. These guys aren’t shysters. Reviewed on: 17th March 2024

Grateful!

5
Super friendly staff who absolutely changed my financial position. So grateful to them for giving me a chance Reviewed on: 17th March 2024

Excellent service, straightforward and clear from st...

5
Excellent service, straightforward and clear from start to finish Reviewed on: 17th March 2024

Exceptional Financial Instituion

5
I have used this service they were easy quick and very supportive Reviewed on: 17th March 2024

Reliable

5
They have always been at hand to support me whenever I have an issue or have a question. They also look out for us especially during the cost of living crisis Reviewed on: 17th March 2024

Just outstanding!

5
Their customer experience from start to finish has been outstanding. Their customer services team and caring and helpful! Their app is easy to use and helpful in getting to know what your financial situation is doing. You get very fair rates! Reviewed on: 17th March 2024

Competitive rates, excellent service and very quick.

5
Competitive rates, excellent service and very quick. Reviewed on: 17th March 2024