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Updraft: Personal Loan reviews

Name: Personal Loan
Rating: 4.88 (11079 reviews)

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4.88

Based on 11,078 reviews, last reviewed 21st Jun 2026

91% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Easy & super helpful. Easy & super helpful. In app makes it easy to organise finances Reviewed on: 21st June 2026

Latest lowest rating:

1

WORST COMAPY 1 STAR Customer service is terrible, cannot get into contact with a human. Everything is generated so you don’t get an exact response. They take up to 48 hrs... Read more Reviewed on: 8th March 2026

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About this product

An Updraft Credit is a personal loan with the aim of lowering the cost of your existing credit and helping you pay it off faster.

The Updraft Credit personal loan can be used to pay off credit cards, overdrafts and other credit. There are no early settlement fees and you can pay off over a term to suit you.

Updraft Credit personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Updraft before, you can also leave a review and share your experience.

Awards

Best personal finance app 2026

Awarded to the personal finance app provider rated highest in customer reviews.

Updraft Personal Loan reviews (11079)

Review of the Updraft, Personal Loan:

Relevant products and fab customer service

Updraft really understand their customer base and what their needs are and offer a good starting variety of products based on its customer needs. I look forward to seeing how they grow and continue offer differentiating products to their customers moving forwards. The customer service is brilliant too, everyone I’ve spoken with is personable and knows their stuff Reviewed on: 15th March 2023

I needed a loan almost immediately due to unforeseen...

I needed a loan almost immediately due to unforeseen circumstances, and updraft were more than happy to help. Quick, efficient and no hidden charges. Excellent service, 10/10. Reviewed on: 15th March 2024

I was in quite difficult situation and with help fro...

I was in quite difficult situation and with help from Updraft I managed to sort it out on time. Customer service is supportive and understanding, easy to get in touch with and I appreciate all their help. Easy to navigate the app and set up the profile and follow your finances across your accounts. Reviewed on: 15th March 2024

Very straightforward and no hidden information

Very straightforward and no hidden information Reviewed on: 15th March 2024

Had issue’s receiving funds at first due to a bankin...

Had issue’s receiving funds at first due to a banking issue on their end but customer support and response times are spot on. Can’t fault them as a company Reviewed on: 15th March 2024

Simple, easy and transparent.

Simple, easy and transparent. Quick application process and easy to understand paperwork / repayments. Reviewed on: 15th March 2024

Simple application process

Very easy to apply, app has a simple layout with easy access to all documents. Reviewed on: 15th March 2024

Easy to do and get the direct debit sorted right away.

Easy to do and get the direct debit sorted right away. Reviewed on: 15th March 2024

A happy customer :)

Excellent communication throughout the whole process. Customer Service was top notch. A good all rounder. Reviewed on: 15th March 2024

Perfect Support, great help and always there to help

Perfect Support, great help and always there to help Reviewed on: 15th March 2024

Would use again no problem

Never had problems, very easy to communicate with, everything is clear and an easy process. Reviewed on: 15th March 2024

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