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Updraft: Personal Loan reviews

4.96
Based on 11,013 reviews, last reviewed 3rd May 2026
380100% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
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4%
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0%
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0%
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Latest highest rating:

5

Super helpful Customer service is amazing and the experience you get with this bank is incredible. Everything is super easy and smooth, i would recommend to anyone. Reviewed on: 3rd May 2026
Ellis's avatar
Ellis

Latest lowest rating:

1

WORST COMAPY 1 STAR Customer service is terrible, cannot get into contact with a human. Everything is generated so you don’t get an exact response. They take up to 48 hrs... Read more Reviewed on: 8th March 2026
Bernard B's avatar
Bernard B

About this product

An Updraft Credit is a personal loan with the aim of lowering the cost of your existing credit and helping you pay it off faster.

The Updraft Credit personal loan can be used to pay off credit cards, overdrafts and other credit. There are no early settlement fees and you can pay off over a term to suit you.

Updraft Credit personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Updraft before, you can also leave a review and share your experience.

Updraft Personal Loan reviews (11013)

Review of the Updraft, Personal Loan:

Relevant products and fab customer service

5
Updraft really understand their customer base and what their needs are and offer a good starting variety of products based on its customer needs. I look forward to seeing how they grow and continue offer differentiating products to their customers moving forwards. The customer service is brilliant too, everyone I’ve spoken with is personable and knows their stuff Reviewed on: 15th March 2023

Reslly useful and very clear terms/pricing.

5
Reslly useful and very clear terms/pricing. Reviewed on: 14th March 2024

Really easy to use and fair scoring

4
Really easy to use and fair scoring Reviewed on: 14th March 2024

Straight forward and easy to deal with a great custo...

5
Straight forward and easy to deal with a great customer service too! Reviewed on: 14th March 2024

Great, got a decision I minutes, couple days to rece...

5
Great, got a decision I minutes, couple days to receive money and better interest rates than other companies Reviewed on: 14th March 2024

Very Happy

4
Very happy with service, very easy and simple to use Reviewed on: 14th March 2024

Helpful Funding

5
Good, pleasant and helpful funding access experience. Reviewed on: 14th March 2024

Updraft are great

5
Updraft are great, base it on your actual circumstances, not just a number. Reviewed on: 14th March 2024

Really easy process.

5
Really easy process. Keep service Reviewed on: 14th March 2024

A sweet second chance

5
I was on a difficult and tight situation with my finances last year. I saw updraft then being advertised in the social media and I messaged one of the representatives for advise. They were quick to response and extremely helpful. I was then given a link to start off and the rest was very easy to follow. I set up the account and the rest is history. I am blesses to be lifted from the responsibility and with this I am being smart with money. Reviewed on: 14th March 2024

Customer service has been second to none.

5
Customer service has been second to none. Extremely helpful staff. Reviewed on: 14th March 2024