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Updraft: Personal Loan reviews

4.96
Based on 11,024 reviews, last reviewed 7th May 2026
381200% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
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4%
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0%
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0%
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0%

Latest highest rating:

5

Really quick and easy, customer service from Ashley... Really quick and easy, customer service from Ashley has been really good. Reviewed on: 7th May 2026
Jade L's avatar
Jade L

Latest lowest rating:

1

WORST COMAPY 1 STAR Customer service is terrible, cannot get into contact with a human. Everything is generated so you don’t get an exact response. They take up to 48 hrs... Read more Reviewed on: 8th March 2026
Bernard B's avatar
Bernard B

About this product

An Updraft Credit is a personal loan with the aim of lowering the cost of your existing credit and helping you pay it off faster.

The Updraft Credit personal loan can be used to pay off credit cards, overdrafts and other credit. There are no early settlement fees and you can pay off over a term to suit you.

Updraft Credit personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Updraft before, you can also leave a review and share your experience.

Updraft Personal Loan reviews (11024)

Review of the Updraft, Personal Loan:

Relevant products and fab customer service

5
Updraft really understand their customer base and what their needs are and offer a good starting variety of products based on its customer needs. I look forward to seeing how they grow and continue offer differentiating products to their customers moving forwards. The customer service is brilliant too, everyone I’ve spoken with is personable and knows their stuff Reviewed on: 15th March 2023

best service i experienced so far

5
updraft has absolutly brilliant customer service Reviewed on: 11th April 2023

Helpful and Fast processing

5
Updraft helped me consolidate my loan payments at very reasonable term payments compared to others. The processing was only 1 week after i submitted my application. Reviewed on: 11th April 2023

reliable and easy

5
Easy application process fast and reliable would rexommend to friends and family app is easy to use Reviewed on: 11th April 2023

Ace customer service

5
A fantastic little company, you are actually talking/dealing with a human always, not an automated service or robot, it makes the situation a little bit more personal when talking finances! So helpful, fast replies, great app!! Would recommend to anyone! Reviewed on: 11th April 2023

Great experience

5
Very helpful advice and experience overall. Easy app and the process Reviewed on: 11th April 2023

Quick and efficient, no gimmicks

5
My experience has been great with updraft, offered a much better rate than anywhere else Reviewed on: 11th April 2023

Good Loans company

5
Quick Easy & had one issue with an overpayment & it was resolved immediately Reviewed on: 11th April 2023

Amazingly helpful

5
Honestly a life saver. Would recommend to anyone Reviewed on: 11th April 2023

The perfect choice

5
East to use, simple to understand, clear and transparent company. Brilliant! Reviewed on: 11th April 2023

Quick and simple

5
Quick and simple, not long to wait for a quote etc. Very good customer service! Reviewed on: 11th April 2023