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Updraft: Personal Loan reviews

4.96
Based on 11,036 reviews, last reviewed 10th May 2026
382400% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
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Latest highest rating:

5

I was at a point where my Barclays bank didn't help... I was at a point where my Barclays bank didn't help me with the loan, but Updraft did a proper analysis of my situation and helped me out when I neede... Read more Reviewed on: 10th May 2026
FABRICIO J's avatar
FABRICIO J

Latest lowest rating:

1

WORST COMAPY 1 STAR Customer service is terrible, cannot get into contact with a human. Everything is generated so you don’t get an exact response. They take up to 48 hrs... Read more Reviewed on: 8th March 2026
Bernard B's avatar
Bernard B

About this product

An Updraft Credit is a personal loan with the aim of lowering the cost of your existing credit and helping you pay it off faster.

The Updraft Credit personal loan can be used to pay off credit cards, overdrafts and other credit. There are no early settlement fees and you can pay off over a term to suit you.

Updraft Credit personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Updraft before, you can also leave a review and share your experience.

Updraft Personal Loan reviews (11036)

Review of the Updraft, Personal Loan:

Relevant products and fab customer service

5
Updraft really understand their customer base and what their needs are and offer a good starting variety of products based on its customer needs. I look forward to seeing how they grow and continue offer differentiating products to their customers moving forwards. The customer service is brilliant too, everyone I’ve spoken with is personable and knows their stuff Reviewed on: 15th March 2023

Brilliant

5
Great acceptance with good interest rates!! Reviewed on: 11th April 2023

Amazing!

5
Very lovely team (I have dealt with a few). They were able to explain all aspects of finance and make sure you understood before making the decision. Better rates than what I had to be fair. And the fact that I can link my accounts and see them in one go is awesome! Highly recommend Reviewed on: 11th April 2023

Extremely easy, concise and honestly? Perfect

5
I’ve worked in the Credit and Financial industry and I know all of the problems people have associated with it. Updraft? I’ve not had a single issue. From easy set up, prompt action and review from Updraft, extremely clear terms and the ability to fix my finances with such little mental fatigue - what more could you want? Reviewed on: 11th April 2023

Fast & Friendly Service

5
Through communicating in the app I was able to reconcile my debt. Repayments were clear and I was able to adjust the amount I needed as I saw fit. Payment was received in no time. Reviewed on: 11th April 2023

Cant recommend enough

5
Having trouble in the past getting credit and then only getting high rates, Updraft accepted me and and made paying back the loan easy and affordable. The app is brilliant and easy to use whilst their customer service is spot on. Reviewed on: 11th April 2023

Great App

5
Easy to use, very helpful, would recommend! Reviewed on: 11th April 2023

Very helpful

5
Helpful in times of need, able to help achieve financial stability. Flexible rates Reviewed on: 11th April 2023

Brilliant and caring service

5
A caring service that helps when you need it. And 24hr customer service Reviewed on: 11th April 2023

Help when needed

5
Needed a little helping hand and this bank gave that and made it manageable for me to keep on top of thjngs Reviewed on: 11th April 2023

Eggcellent

5
Fantastic bank. Really easy to use and funds in bank very fast. Easy to pay. Easy to contact. No hassles at all Highly recommend Reviewed on: 11th April 2023