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Updraft: Personal Loan reviews

Name: Personal Loan
Rating: 4.96 (11037 reviews)

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4.96

Based on 11,037 reviews, last reviewed 10th May 2026

382500% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

It's amazing experience and I would repeat again It's amazing experience and I would repeat again Reviewed on: 10th May 2026

Latest lowest rating:

1

WORST COMAPY 1 STAR Customer service is terrible, cannot get into contact with a human. Everything is generated so you don’t get an exact response. They take up to 48 hrs... Read more Reviewed on: 8th March 2026

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About this product

An Updraft Credit is a personal loan with the aim of lowering the cost of your existing credit and helping you pay it off faster.

The Updraft Credit personal loan can be used to pay off credit cards, overdrafts and other credit. There are no early settlement fees and you can pay off over a term to suit you.

Updraft Credit personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Updraft before, you can also leave a review and share your experience.

Updraft Personal Loan reviews (11037)

Review of the Updraft, Personal Loan:

Relevant products and fab customer service

Updraft really understand their customer base and what their needs are and offer a good starting variety of products based on its customer needs. I look forward to seeing how they grow and continue offer differentiating products to their customers moving forwards. The customer service is brilliant too, everyone I’ve spoken with is personable and knows their stuff Reviewed on: 15th March 2023

Personalised and Flexible Banking

Having taken a loan with Updraft last year, I've had only incredible and refreshing service. The apps functionality is simple and straightforward, and the open banking feature allows me to view all of my accounts in one place. During the term of my loan, any questions I had were dealt with in a friendly manner, and I was always kept updated with timescales on a reply, meaning I was never at a loose end. Every colleague I've spoken to using the chat function have been trained very well, they perfectly balance knowing when to be more formal when answering your question whilst also being personable to make the conversation natural, unlike your usual bank experience. Reviewed on: 11th April 2023

Amazing all round

Great communication and easy to deal with. Can’t fault them. Apps easy to use too! Reviewed on: 11th April 2023

Simple, Easy, Reliable

Updraft was able to provide me with a loan over a term-time which was manageable, and with low monthly repayments. I am always able to contact someone via the app with any questions, as well as see my remaining loan balance. Reviewed on: 11th April 2023

quickest one

I am in need for money for my marriage , updraft helped me and gave me a affordable re payment plan. Reviewed on: 11th April 2023

Great

Great and patient don't mind waiting Reviewed on: 11th April 2023

perfect

a perfect app that has changed my life!! thank you so much for taking a huge weight off my shoulders!! Reviewed on: 11th April 2023

There when you need them

They helped me in a time of desperate need and I’m forever grateful Reviewed on: 11th April 2023

Updraft - The great debt consolidator

Updraft helped me greatly in consolidating my debt. I am looking forward to pay off the current loan and then borrow more from updraft to pay my remaining credit card debt. Reviewed on: 11th April 2023

Excellent business to deal with

Everything was quick and easy. Everything was completed through the APP. Received a decision very quickly. Money was in my account within minutes. Reviewed on: 11th April 2023

Very helpful

Very helpful and friendly and so easy to deal with Reviewed on: 11th April 2023

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