Smart Money People Logo

Updraft: Personal Loan reviews

4.96
Based on 11,054 reviews, last reviewed 15th May 2026
384200% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Was easy to apply, convenient and simple. Was easy to apply, convenient and simple. App is easy to use and straightforward. Reviewed on: 15th May 2026
Joanna L's avatar
Joanna L

Latest lowest rating:

1

WORST COMAPY 1 STAR Customer service is terrible, cannot get into contact with a human. Everything is generated so you don’t get an exact response. They take up to 48 hrs... Read more Reviewed on: 8th March 2026
Bernard B's avatar
Bernard B

About this product

An Updraft Credit is a personal loan with the aim of lowering the cost of your existing credit and helping you pay it off faster.

The Updraft Credit personal loan can be used to pay off credit cards, overdrafts and other credit. There are no early settlement fees and you can pay off over a term to suit you.

Updraft Credit personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Updraft before, you can also leave a review and share your experience.

Updraft Personal Loan reviews (11054)

Review of the Updraft, Personal Loan:

Relevant products and fab customer service

5
Updraft really understand their customer base and what their needs are and offer a good starting variety of products based on its customer needs. I look forward to seeing how they grow and continue offer differentiating products to their customers moving forwards. The customer service is brilliant too, everyone I’ve spoken with is personable and knows their stuff Reviewed on: 15th March 2023

Fantastic

5
Always amazing, if something goes wrong they always get in touch straight away Reviewed on: 17th March 2023

Efficient service

5
The team gets the job done with no fuss. Reviewed on: 17th March 2023

There when you need them!

5
When Updraft approved my application for a personal loan, I was overjoyed. I was finally able to take control of my finances thanks to their simple and straightforward approach to lending money. They have my highest recommendation, and I’m sure I’ll be coming back! Reviewed on: 17th March 2023

Easy to understand, friendly customer service

5
Updraft make their products simple and easy to understand. The customer service is exceptional and the staff make every effort to understand you and any situation you might be in with a lot of empathy and compassion. Reviewed on: 17th March 2023

GREAT

5
From application to customer service, it’s been a pleasant experience all around. Super helpful, lovely to deal with. Reviewed on: 17th March 2023

Easy and straightforward

5
Simple easy company. Straightforward and easy to chat on line and not queue to get through. Reviewed on: 17th March 2023

Great

5
Professional, helpful and friendly Reviewed on: 17th March 2023

Outstanding

5
Provide a prompt and excellent service. Easy to use. Reviewed on: 17th March 2023

Down to earth excellent service

4
Thought the process was excellent and seamless from start to finish. Communication was also first class! Reviewed on: 17th March 2023

Very quick and easy

5
The application process is easy, the app works very well and the money is deposited quickly. Reviewed on: 17th March 2023