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Updraft: Personal Loan reviews

4.96
Based on 11,054 reviews, last reviewed 15th May 2026
384200% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
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4%
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Latest highest rating:

5

Was easy to apply, convenient and simple. Was easy to apply, convenient and simple. App is easy to use and straightforward. Reviewed on: 15th May 2026
Joanna L's avatar
Joanna L

Latest lowest rating:

1

WORST COMAPY 1 STAR Customer service is terrible, cannot get into contact with a human. Everything is generated so you don’t get an exact response. They take up to 48 hrs... Read more Reviewed on: 8th March 2026
Bernard B's avatar
Bernard B

About this product

An Updraft Credit is a personal loan with the aim of lowering the cost of your existing credit and helping you pay it off faster.

The Updraft Credit personal loan can be used to pay off credit cards, overdrafts and other credit. There are no early settlement fees and you can pay off over a term to suit you.

Updraft Credit personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Updraft before, you can also leave a review and share your experience.

Updraft Personal Loan reviews (11054)

Review of the Updraft, Personal Loan:

Relevant products and fab customer service

5
Updraft really understand their customer base and what their needs are and offer a good starting variety of products based on its customer needs. I look forward to seeing how they grow and continue offer differentiating products to their customers moving forwards. The customer service is brilliant too, everyone I’ve spoken with is personable and knows their stuff Reviewed on: 15th March 2023

No Hassles

5
Quick ,straight forward and reliable Reviewed on: 17th March 2023

Great service!

5
Made it very easy to consolidate debt to achieve lower interest rates. Reviewed on: 17th March 2023

Quick, clear and conventional

5
I have had used updraft twice now and both times the customer service has been excellent, fast an prompt responses from both email and the wonderfully styled and easy to use app. The emails i do get about any other services i always feel like they are composed by an actual person who cares and reaching out kindly unlike just another batch marketing email. They have alway been transparent and fair with the service they provide and have always kept me in the loop with my loan. I have recommended updraft to people and if I should need another personal loan in the future I will always go to updraft. Reviewed on: 17th March 2023

Helping customers exactly when needed.

5
I needed some short term cash without a load of hassle and extortionate cost. Updraft to the rescue! Reviewed on: 17th March 2023

Easy. Quick. No hassle

5
Loved dealing with this company. All done through their app, which is easy to use and live chat always there to help with any queries or concerns Reviewed on: 17th March 2023

So much help

5
Absolutely greay company helped me out when no one else would Reviewed on: 17th March 2023

Easy process

5
Quick easy and swift process, nice people to speak to when needing a question answered, Reviewed on: 17th March 2023

Great!

5
Helped me so much. So simple, easy to understand, easy to set up and easy to see exactly in one place my re-payments on really good terms. Reviewed on: 17th March 2023

Service second to none

5
Used updraft a few times over the years, been a great help to me and customer service easy and always on hand Reviewed on: 17th March 2023

Amazing service, would highly recommend!

5
I have used Updraft several times now and every time has been great and a big help, very friendly and professional and I would use again! Thank you Updraft! Reviewed on: 17th March 2023