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Vanquis reviews

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Rated Excellent 4.77/5

Vanquis reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 7 days

Review summary

People rate this company as Excellent based on 21,766 product reviews

Average score of 4.77/5
5 star
85%
4 star
10%
3 star
2%
2 star
1%
1 star
2%
Reviews for Vanquis have trended negatively over the past 90 days

Latest positive rating

5/5

Helpful, friendly and good interest rates

Helpful, friendly and good interest rates

{"display":"Katie Wilson","full_name":"Katie Wilson","avatar":{"url":"\/assets\/uploads\/avatars\/users\/591662.png"}}'s avatar
Vanquis Savings
Katie Wilson 8th September 2025

Latest negative rating

1/5

Vanquis is the worst credit provider I have used.

Vanquis is the worst credit provider I have used. Ridiculous terms and interest rates, don't want to help when you're trying to find a solution... Vanquis is the worst credit provider I have used. Ridiculous terms and interest rates, don't want to help when you're trying to find a solution to help with finances like all the other companies have. Clearly wanting people to get into debt. The staff are rude and haven't got a clue, being put on hold every question as they don't know the answer, trying to get you off phone fast and not answering the questions. Read more Read less

About Vanquis

Vanquis Bank has helped over 3 million people (figure correct as at Dec 2015) improve their credit rating by providing them with credit cards. Smart Money People is the place for Vanquis Bank reviews. Read and write reviews to help increase trust and transparency in Financial Services.

Vanquis at a glance

Reviews for Vanquis

Showing 11 of 21766 company reviews Last reviewed within 7 days

Helpful, friendly and good interest rates

Vanquis Savings 8th September 2025

Helpful, friendly and good interest rates

Rated Excellent 5/5
Read more product reviews

Easy to use!

Credit builder credit card 6th September 2025

Easy to use! Looking forward to the new app

Rated Excellent 5/5
Read more product reviews
  • 5/5

    Vanquis offers balance transfers

    Vanquis offers balance transfers

    {"display":"fizzleaf71","full_name":"fizzleaf71","avatar":{"url":"\/assets\/uploads\/avatars\/users\/717277.png"}}'s avatar
    Credit card
    fizzleaf71 5th September 2025
  • 5/5

    Great experience, easy application process, great of...

    Great experience, easy application process, great offers, and app is very easy to use

  • 5/5

    Excellent

    I have had no issues with vanquis. The wait times are always low and always get greeted by a friendly advisor who is happy to... I have had no issues with vanquis. The wait times are always low and always get greeted by a friendly advisor who is happy to help. My card was subject to fraud recently and the customer service was very prossional. The advisor showed empathy and my issue was resolved wothin the week. I have never had any issues with vanquis and would always recommend Read more Read less

  • 5/5

    Is lovely the help me to build my credit score many...

    Is lovely the help me to build my credit score many thanks to them

  • 5/5

    Very easy to deal with, I had an increase in my limi...

    Very easy to deal with, I had an increase in my limit without asking. It was a nice surprise

  • 5/5

    Very good.

    Very good .thanks..excellent service

  • 5/5

    It’s a extremely easy process to applie

    It’s a extremely easy process to applie

  • 5/5

    My experience is very good and would recommend every...

    My experience is very good and would recommend everyone to try it out for them self

  • 5/5

    One of my favourite go to cards

    I have had my vanquis credit card for awhile now, and i have been extremely happy with the rates and the credit limit, the app... I have had my vanquis credit card for awhile now, and i have been extremely happy with the rates and the credit limit, the app is fantastic especially being able to transfer funds to your account which other credit cards do not offer, there are times ive had to do this and its been a lifesaver. I have recommended vanquis to 2 friends who are also very happy with the card and the app and the overall service. Read more Read less

    Products from Vanquis

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