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Vanquis : Credit Building Credit Card reviews

4.70
Based on 8,167 reviews, last reviewed 22nd Aug 2024
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
82%
See only 4 star reviews
12%
See only 3 star reviews
3%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

Great communication I call regularly, all my questions are answered in perfect detail and if I require further explanations it is always provided. Reviewed on: 15th July 2024
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Loyal Customer

Latest lowest rating:

1

Abusive Staff who verbally attack customers Abusive Staff who verbally attack customers I want to raise a serious concern about the unacceptable behavior of Vanquis Bank's customer service staf... Read more Reviewed on: 22nd August 2024
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chris g

About this product

Credit building credit cards are designed for people who have a poor credit score or those with little or no credit history.

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Vanquis Credit Building Credit Card reviews (8167)

Review of the Vanquis, Credit Building Credit Card:

New customer

5
New customer, been recommended by my mum who’s been with them for a few years now. She can’t fault them and says it’s a great service Reviewed on: 3rd May 2024

Recently had to deal with customer services regardin...

1
Recently had to deal with customer services regarding a section 75 claim. Customer service training poor and do not fully understand what they are doing. Response times poor. Now looking to take matters to financial ombudsman and FCA. Reviewed on: 21st June 2024

Credit limit constraint

3
I had no VISA credit card, then I choose Vanquis, I don't like to concentrate my cards with Mstercard. Part of my retirement income is from Brazil, but Vanquis do not accept it. It makes my credit limit too low. Reviewed on: 19th June 2024

professionalism

5
Wery good pleasant experience. and good communication with the team Reviewed on: 17th June 2024

So far so good and find my credit card very helpful.

4
So far so good and find my credit card very helpful. Reviewed on: 17th June 2024

Vanquis has been a great help for me building my cre...

4
Vanquis has been a great help for me building my credit rating, the app is simple to use, and the customer service team have been a great help whenever i have contacted them. Reviewed on: 17th June 2024

Very great staff, really clear understanding of my n...

5
Very great staff, really clear understanding of my needs and since using them they have greatly increased my credit score since I applied for Vanquis. Reviewed on: 16th June 2024

My wallet companion.

5
My first experience of using a Vanquis credit card was a little bit worrying simply because of the thought of getting into debt, I had to use the card to replace and essential household item, as I didn't have the spare funds at the time, but on using the card, I found that the repayments were not as bad as I first thought that they may have been, I then used it a couple of more times, and as the credit limit for my financial state rose, I found that I could buy the items and treat myself to things that I would not normally have been able to afford, I have come to appreciate my Vanquis card being in my wallet/possession along with my regular bank cards knowing that if I see an item that I want or need I can treat myself. I would also add that some may feel that the APR repayment rate is high I have been offered a lower APR rate, which I put down to being a loyal customer of Vanquis and find this really works for me and my situation, rather than using credit and getting into debt this has done the opposite for me and feel I get great value for money, when making monthly payments it's simple and straightforward and any contact I've had with customer services has always been a pleasant and polite experience. And knowing that my purchases are covered is one less thing to worry about when making purchases. Reviewed on: 15th June 2024

Vanquis on point.

5
I have been a Vanquis customer for many years now, and I can't recall ever having a single issue... the App is convenient and easy to understand, and any communications I receive are clarid, transparent, and in good advance of any changes. Reviewed on: 14th June 2024

Having my card has been a great experience for me it...

5
Having my card has been a great experience for me it has helped me to get my credit score up. I would like it if the APR was lowered, as I have had it for a while now and it has been great things to me Reviewed on: 14th June 2024

Using Vanquis as a way to help build your credit sco...

5
Using Vanquis as a way to help build your credit score, keep on top of payments and the ease of the app is just brilliant. With messages to remind you of when your statement and monthly payment are due plus the ease of making extra payments it’s a simple and easy card to use. Any questions you have, ringing customer support is quick and they’re friendly and so helpful Reviewed on: 14th June 2024

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