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Velosure: Cycle Insurance reviews

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4.88
Based on 742 reviews, last reviewed 22nd Oct 2024
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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8%
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1%
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Latest highest rating:

5

Very helpful staff on the phone and by email. Very helpful staff on the phone and by email. Quick and simple claims process. Reviewed on: 22nd October 2024
ZS's avatar
ZS

Latest lowest rating:

1

Misleading bicycle cover I have had premium Velosure bike insurance for the last 4 years for a racing bike ($15,500.00 cover). After an accident with frame / component damage ... Read more Reviewed on: 12th October 2023
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Elliot Long
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About this product

At Smart Money People, we collect Velosure Cycle Insurance reviews from customers like you. If you're thinking of getting Velosure Cycle Insurance check out our reviews, or if you're an existing Velosure customer - please share your experiences with our community in order to help out others!

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Velosure Cycle Insurance reviews (742)

Good service

5
Friendly service and personal follow up. Reviewed on: 26th September 2016
David Herbert's avatar
David Herbert

Convenient and quick

5
After my bike was written off Velosure quickly arranged replacement directly through my local bike shop with the minimum of fuss and paperwork for a hassle free experience. Reviewed on: 26th September 2016
Andrew Letchford's avatar
Andrew Letchford

Excellent competitive cover

5
I wanted the reassurance of knowing we had insurance cover if our electric bikes were stolen or broke down on the road. I couldn't get this cover on my existing House / Contents Insurance and was recommended Velosure. Reviewed on: 25th September 2016
David Eyton's avatar
David Eyton

good insurance

4
good website, good price on the bike. Really like how you can chose the away price. Reviewed on: 23rd September 2016
mike's avatar
mike

Great value for money!

5
Suggested by a friend, they're the cheapest on the market and get great value for money for the products and services they provide! Reviewed on: 22nd September 2016
Domenico Buonocore's avatar
Domenico Buonocore

Pleasantly surprised

5
Finally an insurance company that offers a product that includes features that are genuinely useful. Not only that but to include them without resorting to using added options for additional premium was a pleasant surprise. Beyond the product itself, the phone was answered without having to wait in a queue whilst being told how important my call is. Once through, the call handler was knowledgeable, polite and easy to understand. If only most companies were this easy to contact. Excellent overall to deal with. Reviewed on: 21st September 2016
Wayne Foster's avatar
Wayne Foster

Good Price, Great Service

5
I insured my first bike with Velosure simply because they were the cheapest. After getting a second, more expensive, bike I shopped around and found some cheap deals, until i contacted Velosure and they allowed me to Insure my new bike onto my existing insurance, gave me a multi-bike discount and waved an administration fee i should have been charged, resulting in me getting my new bike inspired for significantly less than what i was going to pay elsewhere. Great company with a personal, friendly and HUMAN approach. 100% recommended. Reviewed on: 21st September 2016
Arthur Sparks's avatar
Arthur Sparks

great deal on multi bike insurance

5
spoke on the phone to Ellie, very knowledgeable, easy to understand and knew about bikes which is a plus, as most companies aren't that interested in the bike or cyclist just the money. Reviewed on: 20th September 2016
simon nicklin's avatar
simon nicklin

Insurance review

5
very competitive and good service Reviewed on: 19th September 2016
david markham's avatar
david markham

excellent & efficient

5
I have been with Velosure for approx Four years and it is good to know that my bikes and myself are insured and covered by a professional company. Reviewed on: 19th September 2016
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Darren Hayes

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