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Velosure: Cycle Insurance reviews

4.88
Based on 742 reviews, last reviewed 22nd Oct 2024
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Very helpful staff on the phone and by email. Very helpful staff on the phone and by email. Quick and simple claims process. Reviewed on: 22nd October 2024
ZS's avatar
ZS

Latest lowest rating:

1

Misleading bicycle cover I have had premium Velosure bike insurance for the last 4 years for a racing bike ($15,500.00 cover). After an accident with frame / component damage ... Read more Reviewed on: 12th October 2023
Elliot Long's avatar
Elliot Long

About this product

At Smart Money People, we collect Velosure Cycle Insurance reviews from customers like you. If you're thinking of getting Velosure Cycle Insurance check out our reviews, or if you're an existing Velosure customer - please share your experiences with our community in order to help out others!

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Velosure Cycle Insurance reviews (742)

Great insurance

5
Everytime I've had to contact someone at Velosure they go the extra mile to help and give good advise. The premium is also very reasonable Reviewed on: 17th August 2017

Great company great service

5
Had to make a claim after a incident with my road bike settled and paid up within 10 days and where fantastic and really helpful the whole way through. Reviewed on: 17th August 2017

Easy / quick

4
Wanted the quickest and easiest cover, so thumbs up from me Reviewed on: 17th August 2017

great

5
really great good service great staff excellent knowledge Reviewed on: 2nd November 2016

Helpful and friendly staff

5
Really impressed with Velosure. The staff (Linda in particular!) are so helpful and answered all my questions. Their customer service is excellent and I would (and have) of recommend them. Reviewed on: 31st October 2016

Very competitive

5
Great multi bike insurance. Good staff as well. Reviewed on: 28th October 2016

Top class customer service always

5
Having changed my insurance to Velosure for my bikes earlier this year, it was a pleasant change to have any emails for policy changes, basis questions and general things to be replied to very quickly, with any action needed being done swiftly as well. My contact Linda is a credit to the business and it is this customer service which would keep my business every day. Well done to the team. Reviewed on: 21st October 2016

Fantastic, friendly people.

5
Very friendly, patient, helpful and professional people made the buying experience very pleasant. Reviewed on: 7th October 2016

Good

5
Great !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Reviewed on: 29th September 2016

Fantastic Product, Great Service, Amazing Price

5
I was tipped off about Velosure a while ago, but stuck with my existing carrier, who just took my money each year and probably didn't understand cyclists. Not so with Velosure, a new bike purchased finally swayed me to move over to them and I'm glad I did. Linda on the client service team was fantastic. I renewed added another bike and the premium was the biggest surprise of all. keep up the great work guys Reviewed on: 28th September 2016

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