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Velosure: Cycle Insurance reviews

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4.88
Based on 742 reviews, last reviewed 22nd Oct 2024
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
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1%
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0%
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Latest highest rating:

5

Very helpful staff on the phone and by email. Very helpful staff on the phone and by email. Quick and simple claims process. Reviewed on: 22nd October 2024
ZS's avatar
ZS

Latest lowest rating:

1

Misleading bicycle cover I have had premium Velosure bike insurance for the last 4 years for a racing bike ($15,500.00 cover). After an accident with frame / component damage ... Read more Reviewed on: 12th October 2023
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Elliot Long
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About this product

At Smart Money People, we collect Velosure Cycle Insurance reviews from customers like you. If you're thinking of getting Velosure Cycle Insurance check out our reviews, or if you're an existing Velosure customer - please share your experiences with our community in order to help out others!

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Velosure Cycle Insurance reviews (742)

Excellent customer service

5
They are brilliant at keeping in contact and very quick with processing requests. Thank you. Reviewed on: 17th August 2017
Robert Telford's avatar
Robert Telford

Professional friendly firm who care about you and your bicycle.

5
Handled a claim efficiently and provided me with useful information and contacts in which to proceed. Reviewed on: 17th August 2017
Russell Smith 's avatar
Russell Smith

Great affordable cover

5
Velosure have provided full cover at a fraction of the cost of other providers. Recent changes to my cover were handled quickly and efficiently. I have already recommended them to fellow cyclists. Reviewed on: 17th August 2017
Damien Mair's avatar
Damien Mair

Velosure for sure is the BEST

5
The lady I spoke with when inquiring about insuring my cycles was really helpful. She went through everything explaining as she went along. Process was easy and will be renewing again in December. Thanks Velosure for the service you offer. Reviewed on: 17th August 2017
Eric Geer's avatar
Eric Geer

Easy to use and quick

5
Their online system was really quick and managed to do it meanwhile I was picking up the bike. Very happy and got all the documents sent immediately. Reviewed on: 17th August 2017
Anonymous's avatar
Anonymous

Excellent, comprehensive bike cover

5
Changed my cover to Velosure for a better policy at a cheaper price. Particularly like the cover for all bikes in the family and European cover. Reviewed on: 17th August 2017
Mark Evans's avatar
Mark Evans

Comprehensive Cover

5
Had been looking for insurance for a while but was to expensive. I saw closure at the Manchester Bike Show and they did me a quote that was ok. I went home and got all my bike values worked out properly and went on the site. It came back with a better price than I'd been quoted. The application online was really easy as well. Reviewed on: 17th August 2017
Michael Kateley 's avatar
Michael Kateley

Friendly and good value

5
I have been with Velosure for two years and they have been there for me when I need them, without hassle! Great company with externally friendly staff!! Reviewed on: 17th August 2017
Rory Mason's avatar
Rory Mason

Simple, effective and no hassle.

5
Competitive in terms of price. Not the cheapest but the cover and additional benedits were the best. Easy to follow purchase process. Polite customer service when I needed to call in. Does exactly what I require without any complications. Very happy Reviewed on: 17th August 2017
Atif 's avatar
Atif

New claim

5
I was given all information I asked for quickly and easy to understand, for the first time ever I actually felt like an insurance company was helping me even though it could have been at a cost to them rather than trying to wriggle out of every little thing they could. Excellent! Reviewed on: 17th August 2017
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stephen simpson

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