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Velosure: Cycle Insurance reviews

4.88
Based on 742 reviews, last reviewed 22nd Oct 2024
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
91%
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8%
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1%
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Latest highest rating:

5

Very helpful staff on the phone and by email. Very helpful staff on the phone and by email. Quick and simple claims process. Reviewed on: 22nd October 2024
ZS's avatar
ZS

Latest lowest rating:

1

Misleading bicycle cover I have had premium Velosure bike insurance for the last 4 years for a racing bike ($15,500.00 cover). After an accident with frame / component damage ... Read more Reviewed on: 12th October 2023
Elliot Long's avatar
Elliot Long

About this product

At Smart Money People, we collect Velosure Cycle Insurance reviews from customers like you. If you're thinking of getting Velosure Cycle Insurance check out our reviews, or if you're an existing Velosure customer - please share your experiences with our community in order to help out others!

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Velosure Cycle Insurance reviews (742)

Be Velosure to use them!

5
I've used Velosure for a few years now and they've always been quick to respond to any queries. They're clear, concise, informative and they make renewing an easy decision each year. Reviewed on: 17th August 2017

Top customer service and always on hand to help

5
I always deal with Linda who is fanstastic. Unfortunately I've had a bike replaced due to cracking carbon but the process was easy and pain free, and I even got picked up in Wales once by a taxi provided by Velosure when I snapped a chain on a Sunday evening! Top service and well worth it. Reviewed on: 17th August 2017

Simple and great value

5
After researching multiple cycle insurance providers, all with a confusing list of options and add-ons, Velosure simply covered everything under one simple quote, with no need for extras - and yet still at a cheaper price than their competitors. Reviewed on: 17th August 2017

Easy to understand and get protected

5
Their application process was simple and gave you all the information needed to figure out how to get covered and what steps to take to make sure you're physically protected and that the insurance will do the rest all for the best price. Ace! Reviewed on: 17th August 2017

Complete Confidence

5
When I was looking for cycle insurance I looked at a few sites and opted for Velosure. It met my needs and gave me the confidence that my cycling was covered should the untoward happen. Reviewed on: 17th August 2017

Great Service

5
Great service. Excellent telephone support. Reviewed on: 17th August 2017

Easy to insure, quick, good coverage and good prices

5
The process of insuring my three cycles was quick and easy. There are no hidden costs or confusing wording to deal with and customer service, when I renewed this year, was quick and efficient. The insurance cover terms are fair and overall the process has been delightfully pain-free. Reviewed on: 17th August 2017

Great service at the best price

5
Have been with Velosure for 7 years and have had excellent service. Reviewed on: 17th August 2017

Linda hogan top class

5
I've been insured by velosure for 5 years now and wouldnt go with anyone else. Fair prices and reliable. Staff are friendly and helpful. Velour all the way. Emotional. Reviewed on: 17th August 2017

Brilliant Cover & Cheap

5
I've not had to claim yet but I'm happy with the amount of cover and that nothing is left to chance. When I've had insurance elsewhere I've always been worried just in case something happened to my bike as there are always ridiculous conditions attached but not with Velosure. Reviewed on: 17th August 2017

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