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Velosure: Cycle Insurance reviews

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4.88
Based on 742 reviews, last reviewed 22nd Oct 2024
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
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See only 5 star reviews
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Latest highest rating:

5

Very helpful staff on the phone and by email. Very helpful staff on the phone and by email. Quick and simple claims process. Reviewed on: 22nd October 2024
ZS's avatar
ZS

Latest lowest rating:

1

Misleading bicycle cover I have had premium Velosure bike insurance for the last 4 years for a racing bike ($15,500.00 cover). After an accident with frame / component damage ... Read more Reviewed on: 12th October 2023
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Elliot Long
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About this product

At Smart Money People, we collect Velosure Cycle Insurance reviews from customers like you. If you're thinking of getting Velosure Cycle Insurance check out our reviews, or if you're an existing Velosure customer - please share your experiences with our community in order to help out others!

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Velosure Cycle Insurance reviews (742)

Excellent

5
Great service and excellent cover at a very competitive price. Reviewed on: 17th August 2017
John Almond's avatar
John Almond

Excellent all round cover

5
Simple to set up and covers everything I need plus racing and travel. Reviewed on: 17th August 2017
Henry Lee's avatar
Henry Lee

Friendly, efficient and understanding of the world of cycling.

5
Faultless experience with Velosure when I crashed my Giant TCR and damaged the frame. Start to finish the process took two weeks, by that time I was funded the full amount for what I insured the bike. If you're serious about cycling I would highly recommend. Reviewed on: 17th August 2017
Luke's avatar
Luke

Quick And Friendly

5
Dealt with my claim quickly, with compassion, and friendliness Reviewed on: 17th August 2017
Nick Harnett's avatar
Nick Harnett

Happy customer

5
simple but effective service and cover Reviewed on: 17th August 2017
dave husson's avatar
dave husson

Great insurer

5
Very quick to contact in your best interest and easy to talk to. Reviewed on: 17th August 2017
Emily Hobson's avatar
Emily Hobson

Excellent Customer Service

5
Velosure are a brilliant business to deal with. They always send update notifications on any changes or amends to the services included within the insurance. Changing the policy details as well is extremely easy with no admin charges! Reviewed on: 17th August 2017
Tom Sutton's avatar
Tom Sutton

Extremely helpful

5
After being knocked from my bike by a large van Velosure quickly processed my claim. All I had to do was send them the receipts and photos for my damaged/broken items and a quote from my local bike shop for repairs and they settled with me very quickly. The bike repair cost more than the quote and they even helped me get those costs back too. Reviewed on: 17th August 2017
Matt Round's avatar
Matt Round

Clear Conditions

5
Easy and fairly priced. Conditions - type of lock etc. - are really clear and not too onerous. I have never had to claim!!! Reviewed on: 17th August 2017
Jon Proudfoot's avatar
Jon Proudfoot

Straight forward insurance

5
Simple to purchase, and hopefully is as simple if I ever need to file a claim Reviewed on: 17th August 2017
rafael's avatar
rafael

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