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Velosure: Cycle Insurance reviews

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4.88
Based on 742 reviews, last reviewed 22nd Oct 2024
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

5

Very helpful staff on the phone and by email. Very helpful staff on the phone and by email. Quick and simple claims process. Reviewed on: 22nd October 2024
ZS's avatar
ZS

Latest lowest rating:

1

Misleading bicycle cover I have had premium Velosure bike insurance for the last 4 years for a racing bike ($15,500.00 cover). After an accident with frame / component damage ... Read more Reviewed on: 12th October 2023
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Elliot Long
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About this product

At Smart Money People, we collect Velosure Cycle Insurance reviews from customers like you. If you're thinking of getting Velosure Cycle Insurance check out our reviews, or if you're an existing Velosure customer - please share your experiences with our community in order to help out others!

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Velosure Cycle Insurance reviews (742)

Excellent service and a great product

5
I take my bike when travelling and Velosure are the only insurer I could find who will insure it while I am travelling. All the rest said if the bike (in its bike box) is away from my home it has to be locked to something immovable, difficult in a plane hold. They cover the bike box as well for free. When I took out the insurance they were helpful as I needed to discuss additions, e.g. Garmin, etc. A great service and a product that reflects reality. Reviewed on: 15th September 2016
Simon Keen's avatar
Simon Keen

Velo Simple

5
Great product offering and very knowledgable staff. Easy to do business with. Reviewed on: 15th September 2016
andrew Jack's avatar
andrew Jack

insurance to suit you and your bike, can customise cover, FAB

5
you can cover customised bikes and your kit Reviewed on: 15th September 2016
clair noon's avatar
clair noon

Excellent service, start to finish

5
I have to store my ebike in a wooden building, not covered by the standard terms of insurance. However, Velosure were happy to discuss, consider and accept my suggested work-around to ensure that the machine is securely locked to an immovable object - the building(!) Prompt and courteous service at all times, from all the people I have dealt with. Reviewed on: 14th September 2016
Bob Davey's avatar
Bob Davey

Cycle insurance

5
Quick, easy, professional and competitive. Reviewed on: 14th September 2016
Lucia Parkinson's avatar
Lucia Parkinson

Excellent service

5
Excellent claims and customer service Reviewed on: 14th September 2016
Rachael Haines's avatar
Rachael Haines

Top drawer service

5
Just good quality from buying tommaking a claims Reviewed on: 14th September 2016
Chris's avatar
Chris

Great Cover, Great Value, Quality Product Sold By Quality People

5
Had an incident with a local bus driver who failed to see me at the lights, cut me up and I came off my bike. Velosure came to my rescue, my bike and equipment settled within days ( really good people who knew exactly what my bike was and what gear needed to be replaced). I would really recommend anyone looking for top notch cycle insurance to take cover out with these people Reviewed on: 14th September 2016
chris roberts's avatar
chris roberts

Amazing cover at the best price

5
Easy to arrange and peace of mind Reviewed on: 14th September 2016
Richard Price's avatar
Richard Price

Excellent Service!

5
I have been with Velosure for over a year now and have recently renewed. The service is exceptional, especially by Linda who has been a pleasure to talk to over the phone. I would not hesitate to recommend them to anyone looking for cycle insurance. Reviewed on: 14th September 2016
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Kelly Potter

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