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Velosure: Cycle Insurance reviews

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4.88
Based on 742 reviews, last reviewed 22nd Oct 2024
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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See only 4 star reviews
8%
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1%
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Latest highest rating:

5

Very helpful staff on the phone and by email. Very helpful staff on the phone and by email. Quick and simple claims process. Reviewed on: 22nd October 2024
ZS's avatar
ZS

Latest lowest rating:

1

Misleading bicycle cover I have had premium Velosure bike insurance for the last 4 years for a racing bike ($15,500.00 cover). After an accident with frame / component damage ... Read more Reviewed on: 12th October 2023
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Elliot Long
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About this product

At Smart Money People, we collect Velosure Cycle Insurance reviews from customers like you. If you're thinking of getting Velosure Cycle Insurance check out our reviews, or if you're an existing Velosure customer - please share your experiences with our community in order to help out others!

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Velosure Cycle Insurance reviews (742)

Fantastic Customer Service

5
I've just renewed my cycle insurance with Velosure for the 3rd Consecutive Year; as always the renewal was very straightforward indeed; and handled expertly by their excellent staff. Each year that I have insured my bikes with Velosure; they have increased their levels of cover and innovatively streamlined their policies to add value that cyclists need. Fortunately I have not yet needed to make a claim (and long may that continue) but I have no doubts that should that need arise; then it would be handled professionally and expediently by the team at Velosure. Reviewed on: 15th September 2016
Tim Bulman's avatar
Tim Bulman

Great product, great value

5
I can't believe that Velosure not only provided a service improvement to the insurance just now, but also lopped off £20 from the annual premium. It made my day! Reviewed on: 15th September 2016
Edward Solomon's avatar
Edward Solomon

Velosure, for sure !

5
Can't fault the service up to now, 18 months in a policy and great service, good lines of communication and good value for money Reviewed on: 15th September 2016
David Fletcher's avatar
David Fletcher

The best I have experienced

5
I have been riding in and around London for few years now and it goes with saying have had couple of incidents where i had to fall back on velosure insurance. First occasion was a claim which was completed in days after i finished my paper work. The second one was velosure legal who pitched in for compensation and this too was completed without much hasssles. I will recommend them throughly to everyone. Reviewed on: 15th September 2016
Vivek's avatar
Vivek

Safe and Secure

4
Not the cheapest but no nonsense company Reviewed on: 15th September 2016
Phil Partridge's avatar
Phil Partridge

helpful, flexible, reasonably priced and friendly

5
Upgraded my bike before the end of my policy, dealt with in one phone call with a minimum of fuss. Checked around before I renewed and the cost was significantly lower than their competition. Reviewed on: 15th September 2016
matt hall's avatar
matt hall

Right product, good price, great service

4
Velosure gives me insurance cover throughout the year, inclusive of transport and when riding abroad which is clear in its content, offered at a fair price and is quick to arrange Reviewed on: 15th September 2016
Kevin Nugent's avatar
Kevin Nugent

Very cost effective high end bike cover

5
Delighted this year my premium went down due to Velosure being innovative and basing premiums on value of bikes taken away from the home rather than insuring all bikes I own when in reality I only ride one at once! Great idea and kept my business with them. Reviewed on: 15th September 2016
Giles Hanglin's avatar
Giles Hanglin

Really easy to deal with

5
Phoned up to get a quote, got great advise and after a few friends recommend them I new I made the right choice. They kept to there word and had no issues when I had a crash. Phoned up filled in the paper work and they kept in touch to make sure all my issues were sorted in a timely fashion. Happy to recommend them to anyone for hassle free peace of mind. Reviewed on: 15th September 2016
Dominic Scotland 's avatar
Dominic Scotland

Excellence every time!

5
Thoroughly efficient and very pleasant service every time. Thank you! Reviewed on: 15th September 2016
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Liz Hutchin

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