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Velosure: Cycle Insurance reviews

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4.88
Based on 742 reviews, last reviewed 22nd Oct 2024
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
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1%
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0%
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Latest highest rating:

5

Very helpful staff on the phone and by email. Very helpful staff on the phone and by email. Quick and simple claims process. Reviewed on: 22nd October 2024
ZS's avatar
ZS

Latest lowest rating:

1

Misleading bicycle cover I have had premium Velosure bike insurance for the last 4 years for a racing bike ($15,500.00 cover). After an accident with frame / component damage ... Read more Reviewed on: 12th October 2023
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Elliot Long
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About this product

At Smart Money People, we collect Velosure Cycle Insurance reviews from customers like you. If you're thinking of getting Velosure Cycle Insurance check out our reviews, or if you're an existing Velosure customer - please share your experiences with our community in order to help out others!

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Velosure Cycle Insurance reviews (742)

Truly Outstanding Service

5
I have never insured my cycle before but in this claims culture we live in I decided it was time. Having shopped around taking time to read through reviews and policies etc. I found that Velosure surpassed all it's competitors for value as well as proficiency. Unfortunatley a few weeks ago I had to utilise my policy and was highly satisfied. I would recommend to a friend another friend and another friends friend! Reviewed on: 14th September 2016
Joe Smith's avatar
Joe Smith

Awesome Customer Service

5
Easy to deal with and made the process quick and simple. Would definitely recommend to my friends. Reviewed on: 14th September 2016
Mark Baines's avatar
Mark Baines

Great Service

5
Very efficient and professional service. Easy to speak with. Reviewed on: 14th September 2016
Niall McShane's avatar
Niall McShane

Great price and service

5
Best price insurance I could find for the cover I wanted. Pain free insurance (unlike my crash at the weekend!). Reviewed on: 14th September 2016
Steven Sheath's avatar
Steven Sheath

Excellent claims service and cover

5
I have used Velosure for a few years and I've not had any troubles. I needed to claim from them last year after I rode through a large pothole and damaged my front wheel and cracked my frame. Their claims team were very swift and got me a replacement in about a week. They also put me through to their legal team who claimed compensation from the council for the pothole and got the thing filled in. Reviewed on: 14th September 2016
Will's avatar
Will

Velosure

5
Great service, friendly staff and good value for money! Reviewed on: 14th September 2016
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Jenny Anson

Great insurance, great customer support.

5
It's a really good company offering great comprehensive insurance. Reviewed on: 14th September 2016
DavidCaddock's avatar
DavidCaddock

Velosure

5
The team was very helpful and answered any questions in full so I fully understood what I was covered for. Reviewed on: 14th September 2016
Diane Kaye's avatar
Diane Kaye

Fantastic and caring company who know what they're doing!

5
The amount of cover the price is great and whenever I've needed to update anything, their staff has been helpful and always willing to go the extra mile to make sure everything was as easy as possible. Have recommended to friends and will continue to do so! Reviewed on: 14th September 2016
Dave R's avatar
Dave R

Friendly and Swift Service

5
I have shopped around with different insurance companies and always return to Velosure for the reliability and brilliant customer service. Reviewed on: 14th September 2016
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Bob

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