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Vernon Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.83 (597 reviews)

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4.83

Based on 597 reviews, last reviewed 26th May 2026

54% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Just very good at being prompt with answers and keep... Just very good at being prompt with answers and keeping us up to date with changes etc Reviewed on: 26th May 2026

Latest lowest rating:

1

Pre-historic Need to write letters with more empathy. Reviewed on: 19th March 2024

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About this product

Vernon Building Society provide a range of mortgages.

You can apply for a Vernon Building Society mortgage in branch by booking an appointment with a Mortgage Advisor, or you can apply over the phone.

Vernon Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Vernon Building Society before, you can also leave a review and share your experience.

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Vernon Building Society Mortgages reviews (597)

Amazing

Nothing, your staff are kind helpful and knowledgable Reviewed on: 6th September 2018

Excellent

I like honesty and courtesy and efficiency, I find it very hard to improve on this meeting. Reviewed on: 4th September 2018

Highly professional.

A very efficient and professional service. Good to be able to telephone the staff and receive prompt advice during the mortgage process. Reviewed on: 3rd September 2018

Loyalty

Would have liked to have been offered this deal in my first letter about remortgage Reviewed on: 3rd September 2018

Approachable

Perhaps have more selections of current accounts. Reviewed on: 2nd September 2018

Efficient

Friendlier interaction especially at start Reviewed on: 17th August 2018

Superb

Excellent, personalised mortgage - better than just computer yes or no! Reviewed on: 14th August 2018

Excellent Building Society

I initially approached the Vernon after reading an article in the business section of The Telegraph about Retirement Mortgages. The article mentioned the Vernon as a society that was worth contacting. The customer service we received was second to none and we were particularly impressed with the "family" ethos of the Society. We would thoroughly recommend the Vernon. Reviewed on: 10th August 2018

Brilliant

Fast and simple experience would recommend to anyone Reviewed on: 2nd August 2018

needs/expectations met

the support and response from the staff at the company was always focussed, efficient and customer friendly. Reviewed on: 2nd August 2018

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