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Vernon Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.83 (597 reviews)

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4.83

Based on 597 reviews, last reviewed 26th May 2026

54% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Just very good at being prompt with answers and keep... Just very good at being prompt with answers and keeping us up to date with changes etc Reviewed on: 26th May 2026

Latest lowest rating:

1

Pre-historic Need to write letters with more empathy. Reviewed on: 19th March 2024

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About this product

Vernon Building Society provide a range of mortgages.

You can apply for a Vernon Building Society mortgage in branch by booking an appointment with a Mortgage Advisor, or you can apply over the phone.

Vernon Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Vernon Building Society before, you can also leave a review and share your experience.

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Vernon Building Society Mortgages reviews (597)

Great reliable service

I have been a customer of the Vernon for 40 years. They have always been reliable and fair with me . Reviewed on: 9th November 2018

Local business taking care of the local community

Not only does the Vernon provide excellent customer service, they are also committed to the local community supporting many causes and initiatives Reviewed on: 7th November 2018

Flexible for self builds

Originally we were a little confused about the stage payment process and how this would fit in with a payment schedule with a builder. However, after a couple of discussions we were able to arrange a more flexible approach, which should really simplify the process. The kind of flexibility that smaller organisations can offer, good communications and great customer service. Well done! Reviewed on: 6th November 2018

Good customer service

Every time I have dealt with an advisor at the Building Society I have found them to be very helpful and patience. They always go above and beyond. would highly recommend Reviewed on: 30th October 2018

Exceptional

Superb customer support look after existing customers Reviewed on: 7th October 2018

Friendly

It's like dealing with a friend you've known all your life Reviewed on: 4th October 2018

Forward thinking

Maybe rate discounts for multiple account holders Reviewed on: 1st October 2018

Fantastic service

professional and friendly. I would recommend the Vernon every time Reviewed on: 30th September 2018

Excellent

Lesley was excellent when supporting me with the extension of the mortgage Reviewed on: 10th September 2018

Customer Service

I find the Staff at The Vernon Building Society in Stockport Very Helpful , Polite and Approchable. I have already Recommended Members of My Family to The VBS..... My Overall Experience is Very Good !!!! Many Thanks . Gary Mitchell ... Reviewed on: 10th September 2018

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