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Vernon Building Society: Mortgages reviews

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4.87
Based on 572 reviews, last reviewed 3rd Mar 2026
111% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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Latest highest rating:

5

Better than my solicitor! Everyone who I spoke with, from the super helpful women answering the phones to everyone who helped when my solicitor let me down. They were compassio... Read more Reviewed on: 3rd March 2026
Jolana's avatar
Jolana

Latest lowest rating:

1

Pre-historic Need to write letters with more empathy. Reviewed on: 19th March 2024
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Verified Member
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About this product

Vernon Building Society provide a range of mortgages.

You can apply for a Vernon Building Society mortgage in branch by booking an appointment with a Mortgage Advisor, or you can apply over the phone.

Vernon Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Vernon Building Society before, you can also leave a review and share your experience.

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Vernon Building Society Mortgages reviews (572)

Efficient

4
Friendlier interaction especially at start Reviewed on: 17th August 2018
Frances B.'s avatar
Frances B.

Superb

5
Excellent, personalised mortgage - better than just computer yes or no! Reviewed on: 14th August 2018
Dr Woods's avatar
Dr Woods

Excellent Building Society

5
I initially approached the Vernon after reading an article in the business section of The Telegraph about Retirement Mortgages. The article mentioned the Vernon as a society that was worth contacting. The customer service we received was second to none and we were particularly impressed with the "family" ethos of the Society. We would thoroughly recommend the Vernon. Reviewed on: 10th August 2018
S Wilding Jones's avatar
S Wilding Jones

Brilliant

5
Fast and simple experience would recommend to anyone Reviewed on: 2nd August 2018
Luke Riding's avatar
Luke Riding

needs/expectations met

4
the support and response from the staff at the company was always focussed, efficient and customer friendly. Reviewed on: 2nd August 2018
henry coghlan's avatar
henry coghlan

Approachable

5
Friendly, approachable, knowledgeable staff who listen. Feel like a valued customer, not just a number. Reviewed on: 1st August 2018
Mr & Mrs Cunningham's avatar
Mr & Mrs Cunningham

Outstanding

5
Your staff are very helpful, polite, understanding and well trained. Caroline Shard is an excellent ambassador for you. Thank you. Reviewed on: 31st July 2018
Mr Bayford's avatar
Mr Bayford

Outstanding

5
Excellent explanation of products on offer. Extremely pleasant and knowledgeable - very efficient. Reviewed on: 30th July 2018
Pamela's avatar
Pamela

Vernon Mortgage

5
Incredible personal service. Tracey Wright from the Hazelwood branch was fantastic. A really personal service took all the stress out of our complex situation. Thanks Tracey Reviewed on: 28th July 2018
Rose marnell's avatar
Rose marnell

Professional

5
Matched our expectations perfectly, resulting in total satisfaction with the Vernon and staff. Reviewed on: 28th July 2018
Mr & Mrs Farrell's avatar
Mr & Mrs Farrell

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