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Vernon Building Society: Mortgages reviews

View other Vernon Building Society products
4.82
Based on 606 reviews, last reviewed 8th Jul 2026
76% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
7%
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2%
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0%
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Latest highest rating:

5

Vernon was very responsive whenever we requested an... Vernon was very responsive whenever we requested an update or needed any help with the 3rd party supplier, such as the valuer. Reviewed on: 8th July 2026
Wasiu F's avatar
Wasiu F

Latest lowest rating:

1

Pre-historic Need to write letters with more empathy. Reviewed on: 19th March 2024
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Verified Member
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About this product

Vernon Building Society provide a range of mortgages.

You can apply for a Vernon Building Society mortgage in branch by booking an appointment with a Mortgage Advisor, or you can apply over the phone.

Vernon Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Vernon Building Society before, you can also leave a review and share your experience.

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Vernon Building Society Mortgages reviews (606)

Excellent

5
Set up transfers / payments out of offset savings account Reviewed on: 15th December 2018
Mike's avatar
Mike

Great

5
A local building society and easy to talk to. Reviewed on: 14th December 2018
Mortgage customer's avatar
Mortgage customer

Proffesional

5
Nothing springs to mind! I have always had excellent service since I started with Vernon in 1997 Reviewed on: 13th December 2018
John's avatar
John

Personal Services

5
The Vernon Building Society is one of the few companies who actually give you a very one to one experience that fills you with confidence. Their staff are very friendly, informative and exceptionally helpful, whether you speak to them on the phone or visit one of their offices around Stockport. Being a small society doesn't detract from the excellent, competitive products they have to offer. I would definitely prefer to deal with this company than the large impersonal companies that dominate the market. Reviewed on: 5th December 2018
Barbara Quinn's avatar
Barbara Quinn

Excellent service

5
The Vernon staff were always there for us: whenever I needed to phone up there was a real person at the end of the phone who could answer my questions, and without condescension. If she did not know the answer, she would offer to phone back - and did! Communicating with The Vernon has always been uncomplicated and a pleasure. Reviewed on: 4th December 2018
Linda Stonefield's avatar
Linda Stonefield

Excellent service, Excellent experience.

5
I have had a few mortgages over the years and I can say hands down that the experience I've had with Vernon Building Society has been the best. Excellent experience and excellent products. Reviewed on: 2nd December 2018
Roger's avatar
Roger

Good

4
I like the loyalty scheme, thank you Reviewed on: 18th November 2018
Craig's avatar
Craig

Very satisfied customer

5
Straight forward, well managed, Efficient and pleasant service ,good rate Reviewed on: 15th November 2018
Robert Mellor's avatar
Robert Mellor

Exceptional

5
Amazing customer service. Couldn't have done anymore to help us sort our misunderstanding under pressure of limited time Reviewed on: 15th November 2018
Mark and Sarah's avatar
Mark and Sarah

Excellent

5
Always a personal, helpful, friendly, efficient response. Perfect! Reviewed on: 14th November 2018
Tony F's avatar
Tony F

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