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Vernon Building Society: Mortgages reviews

4.90
Based on 549 reviews, last reviewed 19th Jan 2026
218% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Absolutely outstanding Absolutely outstanding from start to finish. The Vernon Building Society operates at a different altitude to the rest of the market. From first conta... Read more Reviewed on: 19th January 2026
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Colin A

Latest lowest rating:

1

Pre-historic Need to write letters with more empathy. Reviewed on: 19th March 2024
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About this product

Vernon Building Society provide a range of mortgages.

You can apply for a Vernon Building Society mortgage in branch by booking an appointment with a Mortgage Advisor, or you can apply over the phone.

Vernon Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Vernon Building Society before, you can also leave a review and share your experience.

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Vernon Building Society Mortgages reviews (549)

Brilliant

5
Fast and simple experience would recommend to anyone Reviewed on: 2nd August 2018

needs/expectations met

4
the support and response from the staff at the company was always focussed, efficient and customer friendly. Reviewed on: 2nd August 2018

Approachable

5
Friendly, approachable, knowledgeable staff who listen. Feel like a valued customer, not just a number. Reviewed on: 1st August 2018

Outstanding

5
Your staff are very helpful, polite, understanding and well trained. Caroline Shard is an excellent ambassador for you. Thank you. Reviewed on: 31st July 2018

Outstanding

5
Excellent explanation of products on offer. Extremely pleasant and knowledgeable - very efficient. Reviewed on: 30th July 2018

Vernon Mortgage

5
Incredible personal service. Tracey Wright from the Hazelwood branch was fantastic. A really personal service took all the stress out of our complex situation. Thanks Tracey Reviewed on: 28th July 2018

Professional

5
Matched our expectations perfectly, resulting in total satisfaction with the Vernon and staff. Reviewed on: 28th July 2018

Local

4
Local independent Building Society with good offers. Reviewed on: 24th July 2018

Perfect

4
Keep on doing what you are doing, it works for me. Reviewed on: 22nd July 2018

Brilliant

5
You are an absolute pleasure to do business with. Reviewed on: 21st July 2018

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