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Vernon Building Society: Savings reviews

4.87
Based on 3,975 reviews, last reviewed 17th Aug 2026
73% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
95%
See only 4 star reviews
4%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Useful having local branch Easy to book apt. Useful having local branch. Smooth process Reviewed on: 17th August 2026
Ric's avatar
Ric

Latest lowest rating:

2

I find the online system difficult to use and have b... I find the online system difficult to use and have been locked out a couple of times. This makes accessing my money difficult. It then takes time to s... Read more Reviewed on: 14th January 2026
Nina L's avatar
Nina L

About this product

Vernon Building Society have a range of accounts to choose from.

The amount you need to open an account varies, but you can get started with as little as £25 depending on the type you choose. Most Vernon Building Society savings accounts can be opened online.

Vernon Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Vernon Building Society before, you can also leave a review and share your experience.

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Vernon Building Society Savings reviews (3975)

Vernon Building Society

5
Vernon are easy to use and offer some good savings products. The only issue is they prevaricate over whether to be ‘locals only’ or to allow investors from the whole country. The same savings account can switch over its life - although once a ‘non-local’ is in they stay in that account. But they might not be allowed into other accounts. Reviewed on: 31st January 2025

excellent service

5
i spoke with Laura who was a massive help with my enquiry and gave me the the information i needed to set up an account Reviewed on: 31st January 2025

really helpful staff, willing to spend time with que...

5
really helpful staff, willing to spend time with questions Reviewed on: 30th January 2025

A great face to face local service.

5
A great face to face local service. Providing customers with informed savings and other money matters. Reviewed on: 30th January 2025

Joined for first time, easy to apply and great custo...

5
Joined for first time, easy to apply and great customer care. Reviewed on: 30th January 2025

Quick and Easy to set up

5
Straight forward to set up and easy to understand shavings account. No issues at all. Very good interest rate. Reviewed on: 30th January 2025

Excellent customer service

4
Savings Interest rates are ok but could be higher, especially for ISAs. Customer service is excellent on the phone and in branch. Need a mobile app, or at least a mobile friendly website - doesn’t display correctly on an iPhone SE3 and the cookies options aren’t accessible - attempting to set cookie preferences leads to being unable to log in. Also doesn’t accept copy and paste of OTP from messages. Reviewed on: 29th January 2025

Excellent customer care and service

5
Vernon is local for me, unlike most banks they are still there. Staff are always very friendly, helpful and knowledgeable. They are also very prompt in replying to any emails and answering any questions or concerns you may have. Great service overall and hope they continue to stay for a long time to come. Reviewed on: 29th January 2025

Always friendly and very professional.

5
Always friendly and very professional. Service is personal and well structured. Reviewed on: 29th January 2025

Excellent

5
Friendly and very helpful staff Great products Reviewed on: 29th January 2025

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