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Vernon Building Society: Savings reviews

Name: Savings
Rating: 4.92 (3881 reviews)

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4.92

Based on 3,881 reviews, last reviewed 20th Mar 2026

541% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

The staff in the branches are excellent... The staff in the branches are excellent, very helpful and friendly Reviewed on: 20th March 2026

Latest lowest rating:

2

I find the online system difficult to use and have b... I find the online system difficult to use and have been locked out a couple of times. This makes accessing my money difficult. It then takes time to s... Read more Reviewed on: 14th January 2026

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About this product

Vernon Building Society savings reviews can help you to find out more about life at Vernon Building Society. How easy is it to contact Vernon Building Society? And how friendly are they? Our Vernon Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Vernon Building Society Savings reviews (3881)

Efficient

Easy to set up a new account. Great customer service Reviewed on: 25th March 2021

Reply from Vernon Building Society Hi Anna, Thank you for your feedback. Glad we were able to assist you. Mark Response date: 14th June 2021

Excellent

Geraldine and Sarah were great helpful us open an account Reviewed on: 19th March 2021

Reply from Vernon Building Society Hi Eric & Janet, Thank you for your feedback. I will make sure this is passed on to Geraldine and Sarah. Mark Response date: 14th June 2021

Customer focused

Like: Carol (Poynton office) is friendly. professioanl, helpful, efficient, wonderful customer service, thank you. Could be better: Savings interest rates! Reviewed on: 17th March 2021

Reply from Vernon Building Society Hi Jacqueline, Thank you for your kind words. I will make sure this is passed on to Carol. Mark Response date: 14th June 2021

Brilliant

Customer assistant "Geraldine" was very efficient and friendly making me feel at ease Reviewed on: 13th March 2021

Reply from Vernon Building Society Hi David, Thank you for your kind words. I shall make sure to pass this on to Geraldine. Mark Response date: 14th June 2021

Quality Building Society

Its simple.....Apply for a savings account and feel welcome from the start. Outstanding customer service and thrilled to be a customer. Reviewed on: 11th March 2021

Good products

Always very competitive and good interest rates Reviewed on: 10th March 2021

Customer friendly by example

Having taken out a fixed rate saving bond I was contacted some months later to be told there was a better bond and would I like to convert to it!!! Reviewed on: 10th March 2021

My friend is so impressed with you!

Although I live near your Poynton office, it is my friend who opened an account with you and this review is his recommendation to me to do likewise and open my own account with you. Reviewed on: 10th March 2021

savings.

sorted the right account for my needs, no problems, very happy Reviewed on: 10th March 2021

Friendly & supportive local service

The society is embedded in the local community and supports both individuals who want to save or to buy a home as well as a number of good causes in the area. This mission is helped in no small way by its network of local branches and friendly staff. Reviewed on: 10th March 2021

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