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Vernon Building Society: Savings reviews

4.92
Based on 3,884 reviews, last reviewed 20th Mar 2026
545% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
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4%
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Latest highest rating:

5

Just started with savings account, It so easy that p... Just started with savings account, It so easy that preferrer wonder why I never found them before. Reviewed on: 20th March 2026
Malcolm C's avatar
Malcolm C

Latest lowest rating:

2

I find the online system difficult to use and have b... I find the online system difficult to use and have been locked out a couple of times. This makes accessing my money difficult. It then takes time to s... Read more Reviewed on: 14th January 2026
Nina L's avatar
Nina L

About this product

Vernon Building Society savings reviews can help you to find out more about life at Vernon Building Society. How easy is it to contact Vernon Building Society? And how friendly are they? Our Vernon Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Vernon Building Society Savings reviews (3884)

Spectacular

5
I love how clean it is in the shop :) Reviewed on: 27th March 2021
Reply from Vernon Building Society Hi Alexandra, Thank you for your feedback. Glad we were up to standard! Mark Response date: 14th June 2021
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Vernon Building Society

Old-fashioned personal service and competitive rates

5
I opened a regular saver ISA with the Vernon due to the competitive rate they were offering. The application process was all paper-based and slow compared to online banking but, along with the old fashioned processes, I experienced good old fashioned personal customer service in my local branch - great job! Reviewed on: 27th March 2021

Good service

5
Small & friendly, good advice, good communications Reviewed on: 25th March 2021

Efficient

5
Easy to set up a new account. Great customer service Reviewed on: 25th March 2021
Reply from Vernon Building Society Hi Anna, Thank you for your feedback. Glad we were able to assist you. Mark Response date: 14th June 2021
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Vernon Building Society

Excellent

5
Geraldine and Sarah were great helpful us open an account Reviewed on: 19th March 2021
Reply from Vernon Building Society Hi Eric & Janet, Thank you for your feedback. I will make sure this is passed on to Geraldine and Sarah. Mark Response date: 14th June 2021
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Vernon Building Society

Customer focused

5
Like: Carol (Poynton office) is friendly. professioanl, helpful, efficient, wonderful customer service, thank you. Could be better: Savings interest rates! Reviewed on: 17th March 2021
Reply from Vernon Building Society Hi Jacqueline, Thank you for your kind words. I will make sure this is passed on to Carol. Mark Response date: 14th June 2021
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Vernon Building Society

Brilliant

5
Customer assistant "Geraldine" was very efficient and friendly making me feel at ease Reviewed on: 13th March 2021
Reply from Vernon Building Society Hi David, Thank you for your kind words. I shall make sure to pass this on to Geraldine. Mark Response date: 14th June 2021
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Vernon Building Society

Quality Building Society

5
Its simple.....Apply for a savings account and feel welcome from the start. Outstanding customer service and thrilled to be a customer. Reviewed on: 11th March 2021

Good products

5
Always very competitive and good interest rates Reviewed on: 10th March 2021

Customer friendly by example

5
Having taken out a fixed rate saving bond I was contacted some months later to be told there was a better bond and would I like to convert to it!!! Reviewed on: 10th March 2021

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