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Vernon Building Society: Savings reviews

Name: Savings
Rating: 4.92 (3887 reviews)

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4.92

Based on 3,887 reviews, last reviewed 20th Mar 2026

548% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Vernon BS Good range of savings products and helpful staff Reviewed on: 20th March 2026

Latest lowest rating:

2

I find the online system difficult to use and have b... I find the online system difficult to use and have been locked out a couple of times. This makes accessing my money difficult. It then takes time to s... Read more Reviewed on: 14th January 2026

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About this product

Vernon Building Society savings reviews can help you to find out more about life at Vernon Building Society. How easy is it to contact Vernon Building Society? And how friendly are they? Our Vernon Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Vernon Building Society Savings reviews (3887)

Review of the Vernon Building Society, Savings:

Outstanding

Customer service and staff are very helpful Reviewed on: 15th May 2017

Local

Very limited experience, but could not fault service Reviewed on: 25th May 2020

Reply from Vernon Building Society Thank you for this feedback! Response date: 30th July 2020

Couldn't recommend more highly!

Hugely professional, friendly and efficient team. Very quick to respond, understand and action the necessary requirements. Reviewed on: 22nd May 2020

Couldn't recommend more highly!

Have recently been in touch about a previously unknown account my parent's held with the Vernon (both of whom have sadly died). Everyone I have spoken to has been hugely friendly, professional and helpful – in particular Maureen and Geraldine – as a result of which I am definitely planning to invest in the Vernon myself in the near future. Reviewed on: 22nd May 2020

Reply from Vernon Building Society Hi Julia. Thank you for this fantastic feedback. Gerry and Maureen will be delighted! Response date: 30th July 2020

Friendly helpful

Any chance of doing direct debits Reviewed on: 30th March 2020

Reply from Vernon Building Society Thank you for your feedback. Any suggestions will be passed to our leadership team for consideration. We are glad to hear you had a happy experience with us! Response date: 18th May 2020

Excellent

Sarah was proessional, informative and friendly Reviewed on: 20th March 2020

Reply from Vernon Building Society Hello Bernadette. Thank you for this fabulous feedback. Sarah will be delighted! Response date: 18th May 2020

Great service

Very friendly and helpful staff. Easy to open account. Reviewed on: 17th March 2020

Reply from Vernon Building Society Hello Emma. Thank you for this feedback. We are glad you found it easy to open your account! Response date: 18th May 2020

Excellent!

Very responsive and comprehensive service Reviewed on: 16th March 2020

Reply from Vernon Building Society Hello Paul. Thank you for this fantastic feedback! We are pleased you had a great experience with us. Response date: 18th May 2020

Excellent

Customer service was really kind and helpful Reviewed on: 10th March 2020

Reply from Vernon Building Society We are so pleased you had a lovely experience with us. Thank you for your feedback! Response date: 18th May 2020

Reliable

Came in too early, but still managed to get sorted out. All ran smoothly Reviewed on: 6th March 2020

Reply from Vernon Building Society Thank you for this feedback Sidney! Response date: 18th May 2020

Not very friendly

All the savings accounts leaflets have gone online, one serving with 3 waiting. Stop closing branches Reviewed on: 5th March 2020

Reply from Vernon Building Society Thank you for your comment. Your feedback is valuable and is always reviewed by our leadership to ensure we can continue to serve your needs. Our Summary boxes for our saving accounts are still available in branches upon request as well as on our website. Response date: 18th May 2020

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Vernon Building Society: Savings reviews

548% increase in 5 star reviews

100% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Vernon Building Society Savings reviews (3887)

Outstanding

Local

Couldn't recommend more highly!

Couldn't recommend more highly!

Friendly helpful

Excellent

Great service

Excellent!

Excellent

Reliable

Not very friendly

Do you have a different Vernon Building Society product?

Want to see more from Vernon Building Society?

Insurance

Mortgages

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