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Vernon Building Society: Savings reviews

Name: Savings
Rating: 4.92 (3894 reviews)

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4.92

Based on 3,894 reviews, last reviewed 23rd Mar 2026

385% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

5* Vernon provides excellent service, staff is very... 5* Vernon provides excellent service, staff is very responsive and what is best it offers an excellent savings rates. Love it. The online experience m... Read more Reviewed on: 23rd March 2026

Latest lowest rating:

2

I find the online system difficult to use and have b... I find the online system difficult to use and have been locked out a couple of times. This makes accessing my money difficult. It then takes time to s... Read more Reviewed on: 14th January 2026

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About this product

Vernon Building Society savings reviews can help you to find out more about life at Vernon Building Society. How easy is it to contact Vernon Building Society? And how friendly are they? Our Vernon Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Vernon Building Society Savings reviews (3894)

Review of the Vernon Building Society, Savings:

Great staff

Good service, lovely friendly stafff who are very helpful. Reviewed on: 8th November 2017

Excellent customer service

All the staff in the Bramhall Branch are professional & very friendly - always make you very welcome Reviewed on: 23rd December 2019

Reply from Vernon Building Society Hi Trish! Thank you for leaving such a wonderful review. Our Bramhall branch really are excellent aren't they! Response date: 27th December 2019

Welcoming

The opportunity to come in and discuss mortgage process. Reviewed on: 21st December 2019

Reply from Vernon Building Society Thank you for leaving this kind review Sarah! Response date: 14th January 2020

Friendly

Customer service explanations are very good. Reviewed on: 21st December 2019

Reply from Vernon Building Society Thank you for this kind review Ashley. Our customer service advisers are always on hand to provide you with all the information you need. Response date: 15th January 2020

Great

Warm welcome, friendly and very helpful. Reviewed on: 21st December 2019

Reply from Vernon Building Society You'll always find a warm welcome in our branches Heather. Response date: 15th January 2020

Discreet and friendly staff, who are always ready to help and usually go the extra mile to accommodate their customers.

Rarely any waiting times, dealt with expeditiously, by staff who are highly trained and competent at what they do. Reviewed on: 20th December 2019

Reply from Vernon Building Society Thank you for this lovely review Susan. We are so glad to hear that you had such a great experience with the Vernon. Response date: 27th December 2019

Ideal

Gerri was very helpful in advising me on my savings from a non biast view with great. Recommendations on what my options were. Thank you I appreciate it. Reviewed on: 19th December 2019

Reply from Vernon Building Society Thank you for this review Morgan! We are glad to hear that you felt well informed and were able to select a product that suits your needs. Response date: 15th January 2020

Premium

I like the friendly & helpful staff who are always willing to provide useful information when opening accounts. Reviewed on: 19th December 2019

Reply from Vernon Building Society Joel, our staff will always be on hand to provide information to our members. Thank you for leaving this kind review. Response date: 15th January 2020

Knowledgable

Any questions I had were swiftly answered and the information was easy to find and presentable. Reviewed on: 19th December 2019

Reply from Vernon Building Society Thank you for leaving this wonderful review Kai. We are glad to hear that you could easily access all the information you needed to in order to make the best choice for you. Response date: 15th January 2020

Friendly

More availability for appointments Reviewed on: 19th December 2019

Reply from Vernon Building Society Hi Thomas, thank you for the feedback. We always recommend that customers book appointments ahead of time to ensure staff availability within the branches. We are glad to hear that you found our staff friendly! Response date: 15th January 2020

Excellent local service

The Vernon branch is local to me and this is so important to many older people who do not bank online. The friendliness of the staff and helpful manner of all the staff makes it a pleasure to bank there. Any questions are answered and explanations are given clearly face to face. It all makes saving at the Vernon an easy and straight forward experience. I can pop in with my book while out shopping or going to the cafe nearby. My book is updated immediately for me to see. The savings products are reasonably competitive and saves time trying to jump through hoops on comparison websites just to get the odd pound more in interest. Another good thing about the Vernon having local branches is that they provide employment for people in the local area. Reviewed on: 17th December 2019

Reply from Vernon Building Society Thank you for this lovely review! We see the importance of having local branches and using passbooks for those customers who do not bank online. We look forward to seeing you in our branches again. Response date: 18th December 2019

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Vernon Building Society: Savings reviews

385% increase in 5 star reviews

100% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Vernon Building Society Savings reviews (3894)

Great staff

Excellent customer service

Welcoming

Friendly

Great

Discreet and friendly staff, who are always ready to help and usually go the extra mile to accommodate their customers.

Ideal

Premium

Knowledgable

Friendly

Excellent local service

Do you have a different Vernon Building Society product?

Want to see more from Vernon Building Society?

Insurance

Mortgages

Join Smart Money People

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