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Vernon Building Society: Savings reviews

4.91
Based on 3,931 reviews, last reviewed 21st Apr 2026
50% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
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4%
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Latest highest rating:

5

Loved the face to face appointment thought the staf... Loved the face to face appointment thought the staff were amazing really the display of ledgers and the Vernon badges the staff were all round pleasa... Read more Reviewed on: 21st April 2026
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Latest lowest rating:

2

I find the online system difficult to use and have b... I find the online system difficult to use and have been locked out a couple of times. This makes accessing my money difficult. It then takes time to s... Read more Reviewed on: 14th January 2026
Nina L's avatar
Nina L

About this product

Vernon Building Society savings reviews can help you to find out more about life at Vernon Building Society. How easy is it to contact Vernon Building Society? And how friendly are they? Our Vernon Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Vernon Building Society Savings reviews (3931)

Local very friendly

5
Local very friendly always answer problems and sort them out Reviewed on: 13th January 2026

So easy to go into the bank and speak to a real pers...

5
So easy to go into the bank and speak to a real person who will help you with anything you require. Also took mum in and she was so impressed that she changed her other accounts to the Vernon Reviewed on: 13th January 2026

A pleasure to deal with.

5
I have always found the Vernon provide excellent products and helpful, friendly customer service. The staff are excellent. Reviewed on: 13th January 2026

Fantastic customer service

5
I have dealt with the Vernon for years through my employer, but only recently took out a personal savings account (regular saver). Process was very easy, & when I had an issue (nothing to do with the Vernon) the Vernon acted immediately & helped me resolve. Staff very helpful over the phone, & got through immediately unlike a lot of banks/building societies I've dealt with in the past. Reviewed on: 13th January 2026

Top Customer Service

5
It’s easy to contact the Vernon and speak to an actual person. Makes a real difference. Reviewed on: 13th January 2026

The staff are what make the difference.

5
The staff are friendly. They listen. You know that they are there to genuinely help and not just help you fill in forms. Reviewed on: 13th January 2026

Great for the older saver

5
A local building society which offers lots of different saving accounts at good rates. Pleasant staff. Reviewed on: 13th January 2026

Positive in store experience.

5
Positive in store experience. Friendly staff great products. Reviewed on: 13th January 2026

Great local service and good rates of interest.

5
Great local service and good rates of interest. Reviewed on: 13th January 2026

They've always been helpful in branch.

5
They've always been helpful in branch. Reviewed on: 13th January 2026

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