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Virgin Money: Credit cards reviews

View other Virgin Money products
3.81
Based on 799 reviews, last reviewed 21st Aug 2025
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
63%
See only 4 star reviews
11%
See only 3 star reviews
3%
See only 2 star reviews
3%
See only 1 star reviews
20%

Latest highest rating:

5

Would 100% recommend Great experience and easy to use the app, when I’ve had to contact them it’s always been easy Reviewed on: 13th June 2025
Kirsten O's avatar
Kirsten O

Latest lowest rating:

1

This bank has one of the worst service out there. This bank has one of the worst service out there. We have banked with them for over 65 years. The credit card cancels transactions without notificatio... Read more Reviewed on: 21st August 2025
Mark James's avatar
Mark James
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About this product

Virgin Money offers a range of credit cards with various features to suit different needs.

Options include cards with 0% interest on balance transfers and purchases for an introductory period, cashback, and no foreign transaction fees. The cards can be managed through the Virgin Money Credit Card app.

Virgin Money credit card reviews help you find out what it’s really like to be a customer. If you’ve used Virgin Money before, you can also leave a review and share your experience.

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Virgin Money Credit cards reviews (799)

Good rates, good offers

5
Used Virgin money for years. Always found them to have consistently the best rates /offers for my needs Reviewed on: 30th December 2018
Alyson 's avatar
Alyson

Great customer service

5
Always lovely on the phone and in the branch Reviewed on: 29th December 2018
MeganM's avatar
MeganM

Great customer service

5
Great customer service. Recommended Reviewed on: 29th December 2018
Darren Knott's avatar
Darren Knott

Great customer service

5
Excellent customer service. Recommended Reviewed on: 29th December 2018
Darren Knott's avatar
Darren Knott

Best service

5
Staff are really helpful and I love this service. Reviewed on: 29th December 2018
Help customer's avatar
Help customer

Ready to help

5
All ways Helpful and understanding Reviewed on: 29th December 2018
Chris Plant 's avatar
Chris Plant

Excellent service

5
All ways Helpful and understanding Reviewed on: 29th December 2018
Chris Plant 's avatar
Chris Plant

Trustworthy and Efficient

5
Virgin Money are a very reliable provider of all financial services.. Over time , I have been with them in various sectors and they have never let me down. Highly Recommended Reviewed on: 29th December 2018
Stuart Aitken's avatar
Stuart Aitken

Shocked by letter!

2
I cannot recommend Virgin as I have been treated badly. Received a letter asking for £1440.31 immediately, and card was blocked???? No such monies were owing so assumed it to be fraud, but on phoning am told it was an error by Virgin. No apology or explanation. Reviewed on: 29th December 2018
Martin Kraft's avatar
Martin Kraft

Easy to use Internet

5
Internet use,and a branch in the Town Reviewed on: 29th December 2018
John Hennighan's avatar
John Hennighan

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