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Virgin Money: Credit cards reviews

View other Virgin Money products
3.84
Based on 802 reviews, last reviewed 12th Feb 2026
200% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
63%
See only 4 star reviews
11%
See only 3 star reviews
3%
See only 2 star reviews
3%
See only 1 star reviews
20%

Latest highest rating:

5

Easy to use app. Easy to use app. But shame about delays on updates. Reviewed on: 22nd January 2026
Tom's avatar
Tom

Latest lowest rating:

1

Very disappointing experience with Virgin Money. Very disappointing experience with Virgin Money. I applied for this credit card specifically because of the advertised 30 months 0% balance transfer o... Read more Reviewed on: 12th February 2026
Marcin Czerniawski's avatar
Marcin Czerniawski
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About this product

Virgin Money offers a range of credit cards with various features to suit different needs.

Options include cards with 0% interest on balance transfers and purchases for an introductory period, cashback, and no foreign transaction fees. The cards can be managed through the Virgin Money Credit Card app.

Virgin Money credit card reviews help you find out what it’s really like to be a customer. If you’ve used Virgin Money before, you can also leave a review and share your experience.

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Virgin Money Credit cards reviews (802)

Good card

4
A good card with a nice online website, decent helping of airmiles. Would be nice to see a clearer picture of what would happen if the balance was not paid off in full for a given period Reviewed on: 30th December 2018
frosticles's avatar
frosticles

Would not recommend

1
Poor experience, poor customer service. Definitely would not recommend. In the process of clearing my balance and closing my account. Like others, my 0% balance transfer rate was removed and I was not informed (so have ended up with large interest charges) but this was actually as I had apparently paid TOO EARLY(!!) due to making a payment to my account after my last payment was taken, but before the next statement was produced. Virgin Money have been informed of the serious health problems I am suffering from and I have even provided medical evidence of this during the complaints procedure, but they have refused to acknowledge that I have NEVER missed a payment and was simply trying to be a good customer and pay in a timely manner, so will not refund the interest charges. They are fully aware of the negative effects the increased financial stress will have on my health and just do not care. Absolutely disgusted. No morals. Will never use their services again. Reviewed on: 30th December 2018
Michelle Johnson's avatar
Michelle Johnson

Straightforward!

5
Easy to use, easy to access information from App.. Everything simple and straightforward! Reviewed on: 30th December 2018
G Catterall's avatar
G Catterall

Good rates, good offers

5
Used Virgin money for years. Always found them to have consistently the best rates /offers for my needs Reviewed on: 30th December 2018
Alyson 's avatar
Alyson

Great customer service

5
Always lovely on the phone and in the branch Reviewed on: 29th December 2018
MeganM's avatar
MeganM

Great customer service

5
Great customer service. Recommended Reviewed on: 29th December 2018
Darren Knott's avatar
Darren Knott

Great customer service

5
Excellent customer service. Recommended Reviewed on: 29th December 2018
Darren Knott's avatar
Darren Knott

Best service

5
Staff are really helpful and I love this service. Reviewed on: 29th December 2018
Help customer's avatar
Help customer

Ready to help

5
All ways Helpful and understanding Reviewed on: 29th December 2018
Chris Plant 's avatar
Chris Plant

Excellent service

5
All ways Helpful and understanding Reviewed on: 29th December 2018
Chris Plant 's avatar
Chris Plant

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