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Virgin Money: Credit cards reviews

View other Virgin Money products
3.80
Based on 799 reviews, last reviewed 21st Aug 2025
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
63%
See only 4 star reviews
11%
See only 3 star reviews
3%
See only 2 star reviews
3%
See only 1 star reviews
20%

Latest highest rating:

5

Would 100% recommend Great experience and easy to use the app, when I’ve had to contact them it’s always been easy Reviewed on: 13th June 2025
Kirsten O's avatar
Kirsten O

Latest lowest rating:

1

This bank has one of the worst service out there. This bank has one of the worst service out there. We have banked with them for over 65 years. The credit card cancels transactions without notificatio... Read more Reviewed on: 21st August 2025
Mark James's avatar
Mark James
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About this product

Virgin Money offers a range of credit cards with various features to suit different needs.

Options include cards with 0% interest on balance transfers and purchases for an introductory period, cashback, and no foreign transaction fees. The cards can be managed through the Virgin Money Credit Card app.

Virgin Money credit card reviews help you find out what it’s really like to be a customer. If you’ve used Virgin Money before, you can also leave a review and share your experience.

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Virgin Money Credit cards reviews (799)

Excellent Card

5
Excellent card with great zero percent introductory offer on both purchases and balance transfers. Online and mobile banking site is very easy to use making it simple to keep track of your spending. Absolutely love it. Reviewed on: 29th December 2018
John's avatar
John

Excellent credit card with great rewards!

4
Really pleased with my Virgin credit card. Improvements I would like to see are: Improved stability and efficiency of the Virgin Atlantic website. Introduction of a Virgin Atlantic App for online banking. Reviewed on: 29th December 2018
Kare's avatar
Kare

Almost excellent !!!

4
We still need Apple Pay and Apple Watch compatibility please !! Reviewed on: 28th December 2018
Stevie B's avatar
Stevie B

Impossible to contact

1
Impossible to contact, impossible to reason with, never give a straight answer. One of the worst companies I’ve ever dealt with. Reviewed on: 28th December 2018
Anon's avatar
Anon

Great Communication and Customer Service

5
I have been a Virgin customer for years now. I am so impressed by the diversity of products, always available, moving with the future and tailored products to suit different needs. Call waiting time is one of the lowest and customer service are professional with a warm, friendly and most importantly they know the product range. Reviewed on: 24th December 2018
Gabriella Louise Kitching's avatar
Gabriella Louise Kitching

Helpful and informative

5
Helpful and informative on products. Reviewed on: 22nd December 2018
Lorraine Key's avatar
Lorraine Key

Great service

5
Great hassle free service and good offers. Reviewed on: 22nd December 2018
Hitch's avatar
Hitch

Why no smartphone app?

2
Great card and rate but no smartphone app. Your competitors all have apps! Come on its nearly 2019!! Reviewed on: 21st December 2018
Simon B's avatar
Simon B

Simply the best. Wouldnt go any where else.

5
Excellent all round service easy to understand and on line app is excellent. Clear and precise information easy to understand . Would recommended Virgin Money always. Reviewed on: 21st December 2018
Karen Yvonne McNeal's avatar
Karen Yvonne McNeal

Simply the best. Wouldnt go any where else.

5
Excellent customer service. Easy application service when applying for cards. On line app easy to use. Information is clear and precise and easy to understand. Would recommend Virgin Money to everyone. Keep up the good work Virgin Money Reviewed on: 21st December 2018
Karen Yvonne McNeal's avatar
Karen Yvonne McNeal

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