Paid advertisement
Smart Money People Logo

Virgin Money: Credit cards reviews

3.81
Based on 807 reviews, last reviewed 18th May 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
63%
See only 4 star reviews
11%
See only 3 star reviews
3%
See only 2 star reviews
3%
See only 1 star reviews
20%

Latest highest rating:

5

Lower interest rates and good customer service Lower interest rates and good customer service Reviewed on: 18th May 2026
Mohammed A's avatar
Mohammed A

Latest lowest rating:

1

Ignore formal complaints and SAR I raised a formal complaint and despite replying several times and requesting a SAR they have ignored me. Astonishing isn't it. What is crazy is that ... Read more Reviewed on: 16th April 2026
Ian Bullock's avatar
Ian Bullock

About this product

Virgin Money offers a range of credit cards with various features to suit different needs.

Options include cards with 0% interest on balance transfers and purchases for an introductory period, cashback, and no foreign transaction fees. The cards can be managed through the Virgin Money Credit Card app.

Virgin Money credit card reviews help you find out what it’s really like to be a customer. If you’ve used Virgin Money before, you can also leave a review and share your experience.

Review Virgin Money: Credit cards now

Help others make smarter decisions by sharing your own experience. Write a review

Virgin Money Credit cards reviews (807)

Great customer service

5
Great customer service. Recommended Reviewed on: 29th December 2018

Great customer service

5
Excellent customer service. Recommended Reviewed on: 29th December 2018

Best service

5
Staff are really helpful and I love this service. Reviewed on: 29th December 2018

Ready to help

5
All ways Helpful and understanding Reviewed on: 29th December 2018

Excellent service

5
All ways Helpful and understanding Reviewed on: 29th December 2018

Trustworthy and Efficient

5
Virgin Money are a very reliable provider of all financial services.. Over time , I have been with them in various sectors and they have never let me down. Highly Recommended Reviewed on: 29th December 2018

Shocked by letter!

2
I cannot recommend Virgin as I have been treated badly. Received a letter asking for £1440.31 immediately, and card was blocked???? No such monies were owing so assumed it to be fraud, but on phoning am told it was an error by Virgin. No apology or explanation. Reviewed on: 29th December 2018

Easy to use Internet

5
Internet use,and a branch in the Town Reviewed on: 29th December 2018

Excellent Card

5
Excellent card with great zero percent introductory offer on both purchases and balance transfers. Online and mobile banking site is very easy to use making it simple to keep track of your spending. Absolutely love it. Reviewed on: 29th December 2018

Excellent credit card with great rewards!

4
Really pleased with my Virgin credit card. Improvements I would like to see are: Improved stability and efficiency of the Virgin Atlantic website. Introduction of a Virgin Atlantic App for online banking. Reviewed on: 29th December 2018

Do you have a different Virgin Money product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Virgin Money?

    View all products