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Virgin Money: Credit cards reviews

View other Virgin Money products
3.78
Based on 816 reviews, last reviewed 14th Aug 2026
133% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
64%
See only 4 star reviews
11%
See only 3 star reviews
3%
See only 2 star reviews
3%
See only 1 star reviews
20%

Latest highest rating:

5

Quick balance transfer card Needed a quick balance transfer card for short term purchase with lowest fee and 3 year 0% - Virgin had the best deal on offer and the process of borr... Read more Reviewed on: 14th August 2026
Julie W's avatar
Julie W

Latest lowest rating:

1

Unprofessional behaviour by senior investigators Till two weeks ago they were great, they blocked me from the app so couldn’t view statements, staff rather blame the customer than investigate why thi... Read more Reviewed on: 18th July 2026
Neil B's avatar
Neil B
Read all reviews Write a review

About this product

Virgin Money offers a range of credit cards with various features to suit different needs.

Options include cards with 0% interest on balance transfers and purchases for an introductory period, cashback, and no foreign transaction fees. The cards can be managed through the Virgin Money Credit Card app.

Virgin Money credit card reviews help you find out what it’s really like to be a customer. If you’ve used Virgin Money before, you can also leave a review and share your experience.

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Virgin Money Credit cards reviews (816)

Mr

5
Very handy .no fuss application Reviewed on: 31st December 2018
Sean's avatar
Sean

JUST THE BEST!!

5
customer service is amazing.friendly staff that can deal with whatever you throw at them!! Reviewed on: 30th December 2018
john gay's avatar
john gay

Best of the bunch

5
The balance transfer offers are always competitively priced and I love the Virgin Money lounge which I use everyday. Definitely a plus Reviewed on: 30th December 2018
Sarah1969's avatar
Sarah1969

Great card with lots of benefits.

5
The app for this credit card is so user friendly. I also love the fact that my spending on the cards earn me virgin airmiles which I use to upgrade my flights. I also use virgin partners to boost my airmiles. Reviewed on: 30th December 2018
Margaret's avatar
Margaret

Good card

4
A good card with a nice online website, decent helping of airmiles. Would be nice to see a clearer picture of what would happen if the balance was not paid off in full for a given period Reviewed on: 30th December 2018
frosticles's avatar
frosticles

Would not recommend

1
Poor experience, poor customer service. Definitely would not recommend. In the process of clearing my balance and closing my account. Like others, my 0% balance transfer rate was removed and I was not informed (so have ended up with large interest charges) but this was actually as I had apparently paid TOO EARLY(!!) due to making a payment to my account after my last payment was taken, but before the next statement was produced. Virgin Money have been informed of the serious health problems I am suffering from and I have even provided medical evidence of this during the complaints procedure, but they have refused to acknowledge that I have NEVER missed a payment and was simply trying to be a good customer and pay in a timely manner, so will not refund the interest charges. They are fully aware of the negative effects the increased financial stress will have on my health and just do not care. Absolutely disgusted. No morals. Will never use their services again. Reviewed on: 30th December 2018
Michelle Johnson's avatar
Michelle Johnson

Straightforward!

5
Easy to use, easy to access information from App.. Everything simple and straightforward! Reviewed on: 30th December 2018
G Catterall's avatar
G Catterall

Good rates, good offers

5
Used Virgin money for years. Always found them to have consistently the best rates /offers for my needs Reviewed on: 30th December 2018
Alyson 's avatar
Alyson

Great customer service

5
Always lovely on the phone and in the branch Reviewed on: 29th December 2018
MeganM's avatar
MeganM

Great customer service

5
Great customer service. Recommended Reviewed on: 29th December 2018
Darren Knott's avatar
Darren Knott

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