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Virgin Money: Credit cards reviews

Name: Credit cards
Rating: 3.78 (816 reviews)

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3.78

Based on 816 reviews, last reviewed 14th Aug 2026

133% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

64%

11%

20%

Latest highest rating:

5

Quick balance transfer card Needed a quick balance transfer card for short term purchase with lowest fee and 3 year 0% - Virgin had the best deal on offer and the process of borr... Read more Reviewed on: 14th August 2026

Latest lowest rating:

1

Unprofessional behaviour by senior investigators Till two weeks ago they were great, they blocked me from the app so couldn’t view statements, staff rather blame the customer than investigate why thi... Read more Reviewed on: 18th July 2026

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About this product

Virgin Money offers a range of credit cards with various features to suit different needs.

Options include cards with 0% interest on balance transfers and purchases for an introductory period, cashback, and no foreign transaction fees. The cards can be managed through the Virgin Money Credit Card app.

Virgin Money credit card reviews help you find out what it’s really like to be a customer. If you’ve used Virgin Money before, you can also leave a review and share your experience.

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Virgin Money Credit cards reviews (816)

Great customer service

Excellent customer service. Recommended Reviewed on: 29th December 2018

Best service

Staff are really helpful and I love this service. Reviewed on: 29th December 2018

Ready to help

All ways Helpful and understanding Reviewed on: 29th December 2018

Excellent service

All ways Helpful and understanding Reviewed on: 29th December 2018

Trustworthy and Efficient

Virgin Money are a very reliable provider of all financial services.. Over time , I have been with them in various sectors and they have never let me down. Highly Recommended Reviewed on: 29th December 2018

Shocked by letter!

I cannot recommend Virgin as I have been treated badly. Received a letter asking for £1440.31 immediately, and card was blocked???? No such monies were owing so assumed it to be fraud, but on phoning am told it was an error by Virgin. No apology or explanation. Reviewed on: 29th December 2018

Easy to use Internet

Internet use,and a branch in the Town Reviewed on: 29th December 2018

Excellent Card

Excellent card with great zero percent introductory offer on both purchases and balance transfers. Online and mobile banking site is very easy to use making it simple to keep track of your spending. Absolutely love it. Reviewed on: 29th December 2018

Excellent credit card with great rewards!

Really pleased with my Virgin credit card. Improvements I would like to see are: Improved stability and efficiency of the Virgin Atlantic website. Introduction of a Virgin Atlantic App for online banking. Reviewed on: 29th December 2018

Almost excellent !!!

We still need Apple Pay and Apple Watch compatibility please !! Reviewed on: 28th December 2018

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