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Waggel: Pet insurance reviews

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4.72
Based on 1,244 reviews, last reviewed 7th Aug 2025
100% decrease in 5 star reviews
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100% increase in 1 star reviews
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Latest highest rating:

5

Easy experience, and good deal. Easy experience, and good deal. A little too over the top with communications during the quoting process and marketing since but provide some really g... Read more Reviewed on: 25th March 2025
jake_sandford's avatar
jake_sandford

Latest lowest rating:

1

Scam insurance, great until you make a claim. Initially I was really happy with how good their website was to use, how good the price was and everything seemed great that was until making a claim ... Read more Reviewed on: 7th August 2025
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RC
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About this product

Waggel offer lifetime pet insurance policies.

There’s a £0 excess option available and you can get free vet, behaviour and nutritionist video calls as part of your Waggle pet insurance policy. Waggel cover treatment costs associated with dental-related accidents and illnesses.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

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Waggel Pet insurance reviews (1244)

All good so far.

5
Thankfully haven't had to use the cover but have found the website and service very good. Reviewed on: 12th August 2020
Ibscotty's avatar
Ibscotty

Simple, practical and cost-effective

5
Easy to use website No hidden / complicated details Loads of extra benefits, including expert advice and pet care products Reviewed on: 12th August 2020
RJB's avatar
RJB

Great communication pleasing overall aurora!

5
Not had any problems so far because we have not made a claim so do not know about case handling yet however communication newsletter and updates all are informative and you feel in the loop Reviewed on: 12th August 2020
J bates's avatar
J bates

Waggel provides a reassuring and friendly service

5
I have had such a smooth and easy experiencing using Waggel pet insurance for my pet cat. Their team is friendly, their website is easy to use and looks great, and it's so re-assuring knowing I have the coverage I need! Reviewed on: 12th August 2020
PS's avatar
PS

Amazing

5
I always recommend Waggel to my friends and family, and my customers. It is the best, easiest and affordable insurance company. The staff are great and very quick and helpful service. Claims couldn’t be made anymore easier. Really really recommend Reviewed on: 12th August 2020
Aleksandra 's avatar
Aleksandra

Great, easy to use service

5
I have been very impressed with Waggel's service. It is so simple to submit a claim which makes all the difference. Reviewed on: 12th August 2020
AG's avatar
AG

Excellent insurance in all areas.

5
Waggel offers policies that can be entirely costumized in terms of annual limit, deductible, etc. - even our vet was impressed! Easy claims, too. Also comes with a 24/7 veterinary nurse call service which is so handy Reviewed on: 12th August 2020
Marieke Dhont's avatar
Marieke Dhont

Straightforward insurance

3
I've not needed to make a claim yet, but the quote was competitive and very easy to navigate Reviewed on: 12th August 2020
Briony Mckeown 's avatar
Briony Mckeown

Incredible insurer, first class service and lovely honest people!

5
We opted for Waggel as it seemed like a decent insurer but you never for sure until you need them most. Naturally we thought that we’d never need it but sadly our puppy developed a condition which needed an op and he had complications and infection post-surgery. The vet bills spiralled and our pup only just made it though. We expected the insurance claim to be a stressful part of the process but they made it so simple and straightforward, giving friendly and compassionate service to really re-assure us and let us focus on our poorly pup. Thank you so much Waggel, stay amazing! Reviewed on: 12th August 2020
Sean Harrison's avatar
Sean Harrison

Excellent service good value with the pets interest comes first

5
You relished the pet interest comes first and good value Reviewed on: 12th August 2020
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David Bolter

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