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Waggel: Pet Insurance reviews

4.73
Based on 1,243 reviews, last reviewed 18th Jun 2025
100% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
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Latest highest rating:

5

Easy experience, and good deal. Easy experience, and good deal. A little too over the top with communications during the quoting process and marketing since but provide some really g... Read more Reviewed on: 25th March 2025
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jake_sandford

Latest lowest rating:

1

Waggel will add "triage" to your policy without aski... Waggel will add "triage" to your policy without asking, then refuse to remove it when you notice. ONly way to remove it is to cancel and restart the p... Read more Reviewed on: 18th June 2025
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sam

About this product

Before taking out a new pet insurance policy, check customer reviews to be confident that the provider is reputable. We’ve got plenty of Waggel pet insurance reviews to help you understand more about the provider.

Waggel provides pet insurance for cats and dogs. Unlike many insurers, Waggel does not offer different types of policies but instead offers one all-inclusive policy. The policy provides access to 24/7 vet video calls as well as consultations with behaviour and nutrition specialists. Waggel policyholders can benefit from a simplified online claims process, as well as new rewards and perks every month.

If Waggel sounds like the right insurer for you, gain valuable insight into the provider by reading our Waggel pet insurance reviews. Find out how satisfied customers have been with the all-inclusive policy. Learn more about the claims process and how simple policyholders have found it. Find out why customers chose Waggel and whether they would renew their policy with the provider. All of this and more can be found in the reviews on Smart Money People.

Have you had a pet insurance policy with Waggel? Share your experience by writing an honest review and help other pet owners doing their research. Tell us why you chose Waggel as your pet insurance provider, and whether it has lived up to your expectations. Tell us what animal you insured and how secure you have found the all-inclusive policy. If you’ve had experience with the customer service team or claims process, share details with our Smart Money People community. Whether good or bad, leave a Waggel pet insurance review today. Together, we can help people like you make better financial decisions.

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Waggel Pet Insurance reviews (1243)

Simple, practical and cost-effective

5
Easy to use website No hidden / complicated details Loads of extra benefits, including expert advice and pet care products Reviewed on: 12th August 2020

Great communication pleasing overall aurora!

5
Not had any problems so far because we have not made a claim so do not know about case handling yet however communication newsletter and updates all are informative and you feel in the loop Reviewed on: 12th August 2020

Waggel provides a reassuring and friendly service

5
I have had such a smooth and easy experiencing using Waggel pet insurance for my pet cat. Their team is friendly, their website is easy to use and looks great, and it's so re-assuring knowing I have the coverage I need! Reviewed on: 12th August 2020

Amazing

5
I always recommend Waggel to my friends and family, and my customers. It is the best, easiest and affordable insurance company. The staff are great and very quick and helpful service. Claims couldn’t be made anymore easier. Really really recommend Reviewed on: 12th August 2020

Great, easy to use service

5
I have been very impressed with Waggel's service. It is so simple to submit a claim which makes all the difference. Reviewed on: 12th August 2020

Excellent insurance in all areas.

5
Waggel offers policies that can be entirely costumized in terms of annual limit, deductible, etc. - even our vet was impressed! Easy claims, too. Also comes with a 24/7 veterinary nurse call service which is so handy Reviewed on: 12th August 2020

Straightforward insurance

3
I've not needed to make a claim yet, but the quote was competitive and very easy to navigate Reviewed on: 12th August 2020

Incredible insurer, first class service and lovely honest people!

5
We opted for Waggel as it seemed like a decent insurer but you never for sure until you need them most. Naturally we thought that we’d never need it but sadly our puppy developed a condition which needed an op and he had complications and infection post-surgery. The vet bills spiralled and our pup only just made it though. We expected the insurance claim to be a stressful part of the process but they made it so simple and straightforward, giving friendly and compassionate service to really re-assure us and let us focus on our poorly pup. Thank you so much Waggel, stay amazing! Reviewed on: 12th August 2020

Excellent service good value with the pets interest comes first

5
You relished the pet interest comes first and good value Reviewed on: 12th August 2020

Insurance for dog

5
Great insurers for my dog, very clear Reviewed on: 12th August 2020

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