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Waggel: Pet insurance reviews

View other Waggel products
4.15
Based on 1,259 reviews, last reviewed 2nd Sep 2026
200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Great triage system with an app which is super helpf... Great triage system with an app which is super helpful and not always pushing for vet visits. Reasonable price but I do have quite a high excess to ge... Read more Reviewed on: 2nd September 2026
Dan-'s avatar
Dan-

Latest lowest rating:

1

Triage service sucks They have this policy where you have to first go through a digital call with a vet before you can visit a vet. If you visit a vet first and don’t do ... Read more Reviewed on: 31st July 2026
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Ken B
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About this product

Waggel offers lifetime pet insurance policies that cover the big stuff like dental care, cancer and diabetes.

Waggel gives all members access to 24/7 vet care, a triage service, behaviour and nutrition support.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

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Waggel Pet insurance reviews (1259)

Very friendly and reasonable price

5
Need dental care to be included and managed to get a good deal. Reviewed on: 12th August 2020
Cack's avatar
Cack

Modern, easy to use Insurance

5
Everything is so simple to take out a policy!! And I have used many of the reward codes on dog food and treats. Reviewed on: 12th August 2020
Natasha's avatar
Natasha

Concise

3
I have not had to claim yet but am impressed so far Reviewed on: 12th August 2020
Madeline marchand's avatar
Madeline marchand

So user friendly

5
Took me all of ten minutes to set up insurance for my dog. The website was so user friendly And I love that I can see my policy on a dashboard when I log in. Added bonus is Waggel have partnered up with loads of other dog accessory and food providers and there are vouchers and discounts to make the most of, as well as so much more. So far great customer service too! Reviewed on: 12th August 2020
Alexandra W's avatar
Alexandra W

Simple, fast & affordable

5
After my previous insurer increase our policy from £159-£295 I looked online & found Waggel.... such a simple, quick site to get a quote & I was very happy with the price & cover. Reviewed on: 12th August 2020
Krysha's avatar
Krysha

All good so far.

5
Thankfully haven't had to use the cover but have found the website and service very good. Reviewed on: 12th August 2020
Ibscotty's avatar
Ibscotty

Simple, practical and cost-effective

5
Easy to use website No hidden / complicated details Loads of extra benefits, including expert advice and pet care products Reviewed on: 12th August 2020
RJB's avatar
RJB

Great communication pleasing overall aurora!

5
Not had any problems so far because we have not made a claim so do not know about case handling yet however communication newsletter and updates all are informative and you feel in the loop Reviewed on: 12th August 2020
J bates's avatar
J bates

Waggel provides a reassuring and friendly service

5
I have had such a smooth and easy experiencing using Waggel pet insurance for my pet cat. Their team is friendly, their website is easy to use and looks great, and it's so re-assuring knowing I have the coverage I need! Reviewed on: 12th August 2020
PS's avatar
PS

Amazing

5
I always recommend Waggel to my friends and family, and my customers. It is the best, easiest and affordable insurance company. The staff are great and very quick and helpful service. Claims couldn’t be made anymore easier. Really really recommend Reviewed on: 12th August 2020
Aleksandra 's avatar
Aleksandra

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