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Waggel: Pet insurance reviews

4.74
Based on 1,245 reviews, last reviewed 23rd Jan 2026
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
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Latest highest rating:

5

Easy experience, and good deal. Easy experience, and good deal. A little too over the top with communications during the quoting process and marketing since but provide some really g... Read more Reviewed on: 25th March 2025
jake_sandford's avatar
jake_sandford

Latest lowest rating:

1

Worst pet insurance ever! Waggle refused to pay our claim for an emergency vet treatment when our dog had breathing problems. Referred it to a pre existing condition when our d... Read more Reviewed on: 23rd January 2026
Simon's avatar
Simon

About this product

Waggel offers lifetime pet insurance policies that cover the big stuff like dental care, cancer and diabetes.

Waggel gives all members access to 24/7 vet care, a triage service, behaviour and nutrition support.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

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Waggel Pet insurance reviews (1245)

Excellent service good value with the pets interest comes first

5
You relished the pet interest comes first and good value Reviewed on: 12th August 2020

Insurance for dog

5
Great insurers for my dog, very clear Reviewed on: 12th August 2020

No need to Wiggle with Waggel !

5
On the excitement of the arrival of our new Puppy, Lottie, I looked around and signed up with Waggel, some great reviews, little did we know that in her first Month with us we would be up at the Vets several times, Waggel, were quick in supporting, advising and paying our claims, couldn't be happier, and little Lottie is a bundle of joy for us all. Reviewed on: 12th August 2020

Great insurance produce, very current!

5
Very much in line with today's needs. I love how everything is done online. Reviewed on: 12th August 2020

Good value

3
Good value and easy to interface with. I have not had to make a claim so I am unable to comment on how this is handled. I would recommend based on the price and chat service. Reviewed on: 12th August 2020

Simple and easy to understand

4
I have just signed up for pet insurance, the process was quick and simple to understand. Looking around the site they offer great discounts and other stuff for you and your pet. Reviewed on: 12th August 2020

Easy sign up and ease of managing account

4
Easy sign up and ability to see/change the majority of things online is exceptional. Haven't had to access insurance thus far, touch wood. Reviewed on: 12th August 2020

Easy & Simple

5
Great cover, great customer service. Reasonably priced pet insurance. Easy to set up and simple to understand. Reviewed on: 12th August 2020

Easy to set up and access

5
I have not long joined Waggel but when I set it up I was impressed that it was so easy to set up and access. I was also impressed that it had such excellent support only fingertips away at such a competitive price. Reviewed on: 12th August 2020

Easy to understand insurance with great benefits that I can actually use

5
So pleased to be with Waggel insurance, it gives me peace if mind, protects my dog and doesn't break the bank! The free First Vet membership is a great benefit that I have used a couple of times already. Would 100% recommend to a friend. Reviewed on: 12th August 2020

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