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Waggel: Pet insurance reviews

4.75
Based on 1,248 reviews, last reviewed 24th Mar 2026
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Waggle was easy to use and add more of my pets, I ha... Waggle was easy to use and add more of my pets, I have 4 with different requirements. Process was easy. Reviewed on: 24th March 2026
Sara F's avatar
Sara F

Latest lowest rating:

1

Worst pet insurance ever! Waggle refused to pay our claim for an emergency vet treatment when our dog had breathing problems. Referred it to a pre existing condition when our d... Read more Reviewed on: 23rd January 2026
Simon's avatar
Simon

About this product

Waggel offers lifetime pet insurance policies that cover the big stuff like dental care, cancer and diabetes.

Waggel gives all members access to 24/7 vet care, a triage service, behaviour and nutrition support.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

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Waggel Pet insurance reviews (1248)

Easy & Simple

5
Great cover, great customer service. Reasonably priced pet insurance. Easy to set up and simple to understand. Reviewed on: 12th August 2020

Easy to set up and access

5
I have not long joined Waggel but when I set it up I was impressed that it was so easy to set up and access. I was also impressed that it had such excellent support only fingertips away at such a competitive price. Reviewed on: 12th August 2020

Easy to understand insurance with great benefits that I can actually use

5
So pleased to be with Waggel insurance, it gives me peace if mind, protects my dog and doesn't break the bank! The free First Vet membership is a great benefit that I have used a couple of times already. Would 100% recommend to a friend. Reviewed on: 12th August 2020

Simply the Best

5
Pricing very competitive On-line response almost immediate Had to make a claim which was settled ultra fast - our Vet said it was the 'easiest claim they had ever handled'! Second puppy now insured with Waggel Reviewed on: 12th August 2020

Fabulous company

5
Always at hand if you need them, very reasonable prices, wouldn’t trust my pooch with any other company Reviewed on: 12th August 2020

Waggel this is what brought me to you

5
Not had to use you yet Reviewed on: 12th August 2020

Quick, easy, competitive.

4
Start to finish the process of getting a quote to signing everything off was fast and easy. The cover is competitive in terms of what is offered, with an easy approach to adding more ontop and the prices are among the lowest I could find. Have no doubt that should I ever need to use it for my little furball (fingers crossed I'll never have to) the process for claims would be as straight forward. Reviewed on: 12th August 2020

Friendly and fun

5
Easy to apply online and so friendly when I needed to speak to somebody. Ñew and fun! Makes such a change from other companies. Reviewed on: 12th August 2020

Simple, easy and affordable

5
Bought insurance for two kittens. Process and site really easy to navigate. Reviewed on: 12th August 2020

Simple, online, user-friendly with human touch :)

5
Pet insurance invented by people with other people (pet owners) in mind! Easy to set up, lots of perks to grab including video vet, very responsive to customers via Facebook group, engages with customers and their pets via different platforms - Facebook, Instagram, video calls. Reviewed on: 12th August 2020

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