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Waggel: Pet insurance reviews

View other Waggel products
4.15
Based on 1,259 reviews, last reviewed 2nd Sep 2026
200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Great triage system with an app which is super helpf... Great triage system with an app which is super helpful and not always pushing for vet visits. Reasonable price but I do have quite a high excess to ge... Read more Reviewed on: 2nd September 2026
Dan-'s avatar
Dan-

Latest lowest rating:

1

Triage service sucks They have this policy where you have to first go through a digital call with a vet before you can visit a vet. If you visit a vet first and don’t do ... Read more Reviewed on: 31st July 2026
Ken B's avatar
Ken B
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About this product

Waggel offers lifetime pet insurance policies that cover the big stuff like dental care, cancer and diabetes.

Waggel gives all members access to 24/7 vet care, a triage service, behaviour and nutrition support.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

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Waggel Pet insurance reviews (1259)

Great, easy to use service

5
I have been very impressed with Waggel's service. It is so simple to submit a claim which makes all the difference. Reviewed on: 12th August 2020
AG's avatar
AG

Excellent insurance in all areas.

5
Waggel offers policies that can be entirely costumized in terms of annual limit, deductible, etc. - even our vet was impressed! Easy claims, too. Also comes with a 24/7 veterinary nurse call service which is so handy Reviewed on: 12th August 2020
Marieke Dhont's avatar
Marieke Dhont

Straightforward insurance

3
I've not needed to make a claim yet, but the quote was competitive and very easy to navigate Reviewed on: 12th August 2020
Briony Mckeown 's avatar
Briony Mckeown

Incredible insurer, first class service and lovely honest people!

5
We opted for Waggel as it seemed like a decent insurer but you never for sure until you need them most. Naturally we thought that we’d never need it but sadly our puppy developed a condition which needed an op and he had complications and infection post-surgery. The vet bills spiralled and our pup only just made it though. We expected the insurance claim to be a stressful part of the process but they made it so simple and straightforward, giving friendly and compassionate service to really re-assure us and let us focus on our poorly pup. Thank you so much Waggel, stay amazing! Reviewed on: 12th August 2020
Sean Harrison's avatar
Sean Harrison

Excellent service good value with the pets interest comes first

5
You relished the pet interest comes first and good value Reviewed on: 12th August 2020
David Bolter's avatar
David Bolter

Insurance for dog

5
Great insurers for my dog, very clear Reviewed on: 12th August 2020
Brianhill's avatar
Brianhill

No need to Wiggle with Waggel !

5
On the excitement of the arrival of our new Puppy, Lottie, I looked around and signed up with Waggel, some great reviews, little did we know that in her first Month with us we would be up at the Vets several times, Waggel, were quick in supporting, advising and paying our claims, couldn't be happier, and little Lottie is a bundle of joy for us all. Reviewed on: 12th August 2020
John White's avatar
John White

Great insurance produce, very current!

5
Very much in line with today's needs. I love how everything is done online. Reviewed on: 12th August 2020
jonccy6's avatar
jonccy6

Good value

3
Good value and easy to interface with. I have not had to make a claim so I am unable to comment on how this is handled. I would recommend based on the price and chat service. Reviewed on: 12th August 2020
Jenny White's avatar
Jenny White

Simple and easy to understand

4
I have just signed up for pet insurance, the process was quick and simple to understand. Looking around the site they offer great discounts and other stuff for you and your pet. Reviewed on: 12th August 2020
Keir's avatar
Keir

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